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(Pdf) Management and Operations Assignment

   

Added on  2020-11-12

15 Pages3514 Words79 Views
Management andOperations

Table of ContentsINTRODUCTION...........................................................................................................................3Activity 1.........................................................................................................................................3P1. Defining and comparing the different roles and characteristics of a leader and manager.3TASK 2............................................................................................................................................6P2. Examining examples of how the role of a leader and the function of a manager apply indifferent situational contexts ..............................................................................................6P3. Different theories and models of approach, including situational leadership, systemsleadership and contingency....................................................................................................8Activity 2.......................................................................................................................................11P4.Covered in PPT...............................................................................................................11P5. Covered in PPT..............................................................................................................11TASK 4 .....................................................................................................................................12P6. Covered in Booklet.........................................................................................................12CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16

INTRODUCTIONManagement and operations is the art of management of operations in a companyregarding the production of goods and services (Management and Operations. 2018). Since, it isa delivery focused management therefore it is the management of turning inputs to outputs in anefficient manner. The organization here taken to explain the understanding of management andoperations is Amazon. It is a technological company which focuses on e-commerce, cloudcomputing and artificial intelligence. This company is based in Seattle, Washington. This is oneof the biggest organizations in the technological field. In this report, role of a leader and functionof a manager are differentiated. After that, these roles and functions of leader and managers areapplied in the different organizational context. Apart from that, roles and functions which areperformed by managers and leaders in the operation functions of an organization are appreciated.In the end, understanding of the relationship between leadership and management in acontemporary business environment is also demonstrated. Activity 1P1. Defining and comparing the different roles and characteristics of a leader and manager.A leader is a person who influences a team or group of people for achieving a commongoal. It is responsible in making long term decision so that they can be effectively applied withinthe organization.A manager is the person who is responsible in implementing the decision set by a leaderwithin the organization. It is responsible in managing different resources allotted to theemployees.Role of leaderSetting up of goals:It is one of the important roles of a leader within the organization (vom Brocke, J., Zelt,S. and Schmiedel, T., 2016). A leader set up the goal for the whole team so that they can workaccording to that goal. In Amazon, when a pre set goal is in the minds of employees, it would beeasier for them to perform their task. All the tasks are done according to the desired goal ofcompany.Organizing:

It is also one of the important tasks of a leader. When a team is formulated to perform aspecific task within Amazon than it has become necessary for the leader to allot the tasksproperly to every member of team. Apart from the tasks, the resources which are necessary tocomplete those tasks should also be provided by the leader.Characteristics of LeaderCreativity:In this characteristic of leader, it must be creative in nature. The leader has theresponsibility of making long term decisions because it requires a creative approach. In Amazon,to think for the long term perspectives, a leader should think in every aspects of an outcome.Confidence:It is another characteristics of a leader in which it should be confident while taking thedecision. This is necessary fro the development of company because confident decisions havemore chances of succession.Role of Manager Direction:It is the basic function of manager within the company (Stolzer, A. J., 2017). Themanager of Amazon helps in directing the steps which are running within the organization. Allthe tasks are done within the direction of it.Controlling:A manager has the responsibility of checking whether all the tasks are running with thepre set target or not. If it is not happening than it is also responsible in managing the functioningso that all the tasks can be done within a right way.Emotional Intelligence:It is the essential thing which is require for every leader where they must understand andmanage emotion and also of those people who are around them. It is very important to haveemotional intelligence for achieving success. Build relations at all levels:Every leader must have the ability to build relation with each and every level ofdepartment. It is necessary to built relation at every level because it helps to encourage everystaff and as a result they enhance there working ability. \

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