Management and Operations Assignment | IKEA
Added on -2021-02-21
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MANAGEMENTANDOPERATIONS
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1 ................................................................................................................................................1P1 Roles of leaders and functions of managers..........................................................................1LO 2.................................................................................................................................................2P2 Determining the role of leaders and functions of managers in distinct situations.................2P3 Different theories of leadership.............................................................................................4LO 3.................................................................................................................................................7P4 The key approaches to operations management and the role that leaders and managers play.....................................................................................................................................................7P5 Importance and value of operations management in achieving business objectives.............9LO 4...............................................................................................................................................10P6 Factors within the business environment that impact upon operational management anddecision making by leaders and managers................................................................................10CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONOperation management refers to process of production concerned with designing andcontrolling of goods and services (Bromiley and Rau, 2016). Basically the management ofoperations takes place to reduce the waste and increases the efficiency with effectiveness in theoperations of business. IKEA is a multinational company of Sweden which sales readymadefurnitures for kitchen appliances, home accessories, and provides homes services occasionally.The company was founded in years 1943 and the founder of the company was Ingvar Kamprad.The main headquarters of the company are situated in Delft, Netherlands. Operating income ofIKEA is euro 2.25 billion recorded in year 2018 and revenue is euro 37.05 billion in same year.Number of employees working in the company are 2,08,000. In U.K. IKEA had the largestbranch operated by the company. IKEA opened more than 18 stores in U.K. In this report, thediscussion will be based on the role of leader and function of manager. The study will includehow leader and manager perform their duties in different situations. Further, the study will bebased on the theories and models that are applied on leaders. The discussion will be based onimportance of operation management. Last but not the least factors that affect businessoperations and influence the decision-making of leaders and managers.LO 1 P1 Comparing the roles of leaders and functions of managers MANAGER:A person in organization who controls and administer organization in terms ofmanaging resources with their skills. Mainly responsible for planning, policy making,procedures, maintain work routines etc. (Laudon and Laudon, 2016).LEADERS:Aperson in the organization who gives command to a group of people in theorganization. Leader give guidance to its team members and motivate to work for the companyefficiently with effectiveness.ROLES OF LEADERS AND MANAGERSLeaders in the organization creates vision and managers builds goals as far as possible theleaders encourages and inspire their team member to fulfil the vision of the company. Leaderrealizes its members that they are the part of something big which is impossible for individual toachieve alone. The controlling and reaching to objective are the functions of managers. In IKEAcompany the function of manager is to set goals to increase its sales in the company and the role1
of leaders is to give direction for achieving the sales target of the company like motivatingemployee for increasing the sales of the company (Merigó and Yang, 2017).Leaders have more ability to take risk as compared to managers, who control the risks inthe company. The leaders in the company tries new things if they face failures. As leaders oftenknows that for achieving success failure are the stepping stones. Whereas the manager of thecompany tries to reduce the risk by controlling the failure situations and resolve the problems. InIKEA company, the role of leaders is to take risk for creating new product and launching them innovel market whereas function of manager is to plans for the strategies that are to be used in thelaunching of new product in the market with use of proper planning and operation management(Stadtler, 2015). As a leaders motivation to learn new regularly makes team member to not fall behind.Leader makes team members to become curious about dynamic environment and seek tounderstand why changes happening so that organization can improve its working efficiency inthe dynamic world. The managers function is to determine the skills that are required for thegrowth and development of the employee that are working in the organization. For improving theskill the manager plans to give training to make them successful by perfection in the skill andimproving the behaviour of employees in the organization. In IKEA, the role of leaders is toencourage its team member to think out of the box and improve their creativity for understandingthe business environment (Gibson and Parkman, 2018). Whereas function of manager incompany is it tries to provide training and development plan to the employees to improve skilland company can work efficiently and effectively in the organization. Both manager and leaders play a significant role and responsibilities in their specificplaces by fulfilling them the organization works on its overall achievement of objective ascoordination is essence in the growth of organization.LO 2P2 Determining the role of leaders and functions of managers in distinct situations.LOW PRODUCT AWARENESS: In this situationthe function of manager is to meet the salestarget of the company by increasing the product awareness in the consumers which is done bythe manager in deriving strategic techniques to meet sales target in the company. The mainfunction of the manager is to locate potential customers and lead the organization for brand2
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