Roles of Managers and Leaders in Sainsbury: A Study on Management and Operations

Management and Operations

TABLE OF CONTENTS
Introduction......................................................................................................................................3
Part-1................................................................................................................................................4
Roles of Managers and Leaders...................................................................................................4
Difference between Management and Leadership......................................................................5
Different roles of management and leadership theories & concepts with situational analysis....6
Evaluation of strengths and weaknesses of different leadership and management approaches. 7
Conclusions of Sainsbury leaders and mangers impact on the organization &
recommendations.........................................................................................................................8
Part -2...............................................................................................................................................9
The key operations of Sainsbury.................................................................................................9
Roles & Responsibilities of managers in operational functions..................................................9
The key operational approaches of operations management and their values...........................10
The external business environment factors of Sainsbury and their impact on the decision-
making of leaders and managers................................................................................................11
Appropriate management and leadership approaches for successful business objectives.........12
Conclusions and supported recommendations to Sainsbury for future improvements.............13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................13

Introduction
Management of operation is the practice of administration with the highest level of
competence in a company. It is the maximum utilization of the materials, labour, equipments and
technology. It is the best use of human power to maximize the growth of the company. Creation
of the highest level of efficiency is the best exercise of operation management. Top management
of any organisation or company try to balance between the cost and revenue to increase the Net
Operating Profit. The success of an organization is in the hands of a successful manager who can
combine the coordination and understanding of a company. This is why a company needs a mix
of good leaders and great managers (Kanat-Maymon and et.al.,2020).
Figure 1:SAINSBURY
Source:Sainsbury,2021
Sainsbury is one of the leading food retailers in UK who has 16% of market shares of
supermarket industry in UK. The company is the oldest food chain retailers in UK. It was
established in 1869 by J.J Sainsbury. The company owns around 800 stores including
supermarkets and convenience stores currently. Sainsbury is not just selling groceries , it is the
UK’s largest food retailer and an e-commerce offering company too. Sainsbury sells clothing,
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home appliances, and also electronics. The Sainsbury’s standalone stores sell its consumer goods
with the name of “Argos” brand. Sainsbury is also in consumer banking through Sainsbury's
Bank. The company provides insurance and banking products.
The report will focus on the roles and responsibility of leaders and manager and their
significance in Sainsbury. An analysis will also be shown of the different roles of management
and leadership in application to different organisational situations, supported by theories and
concept. Different approaches of leadership and managements are also used in the report to
evaluate the strength and weakness of the organisation. At the end of the report it is shown that
how managers and leaders have a great impact on the organisation and can contribute towards
the success.
Part-1
Roles of Managers and Leaders
Basis Leaders Managers
Definition Leadership is a skill and the
one who own this talent is
known as a LEADER. Justin
King, former CEO of
Sainsbury after his great
leadership Sainsbury could
taste the huge success.
Sainsbury also believes in the
subordinates and involves the
opinion of them in every
decision making.
Management is a regulation
and the specialist of this is
known as the MANAGER.
David Sainsbury is one of
them. He believes that to
achieve organisational vision
and objective, clear
communication between
employees is must.
Approach The leaders set direction for
the subordinates and motivate
them to achieve it.
The Managers plain in detail
everything with a target to
complete it. Manager
supervises his team and also
micro-manages them and
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