MANAGEMENT AND OPERATIONS.

MANAGEMENT
AND
OPERATIONS

SIGNFICANCE OF OPERATIONS
MANAGEMENT IN
• Operations management has the crucial role in the
Superdrug Store Plc. as it manages the problems such as
designing, operations, and maintenance of system utilised
for manufacturing of goods.
• The operations management is significant to operated all
the types of management in Superdrug.

MASS PRODUCTION IN
OPERATIONS MANAGEMENT
• In various sectors, the craft production started to be replaced by the mass
production in nineteenth century.
• Mass production involves manufacturing products in higher volume with
lower variety: the opposite of craft production. Superdrug Store Plc. does not
make mass production.
• The significant innovation in operations, which created mass production
possible was standardised system as well as interchangeable parts
considered as the ‘American system of manufacture’

APPROACHES OF OPERATIONS
MANAGEMENT
• Flexible specialization
• Quality management concepts (Six sigma and Kaizen
approach)
• Lean production