logo

Operational Management and Operations

   

Added on  2020-10-05

12 Pages3516 Words134 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1ACTIVITY 1....................................................................................................................................1P1 Differences and similarities between a leaders and manager considering their roles andcharacteristics..............................................................................................................................1P2 Role of a leader and functions of a manager apply in different organisational context.......4P3 Different leadership theories and models of approach..........................................................6ACTIVITY 2....................................................................................................................................7P4 Different approaches to operations management...................................................................7P5 Importance and value of operations management in business...............................................7P6. The key outside factors that can have an effect on the operations management.................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8

INTRODUCTIONManagement and operation is a specialised branch in business administration. It helps inincreasing the working efficiency of firm which results in enhanced revenues and profitability. Itinvolves planning, managing, monitoring and analysing the ways in which labour and materialcan be transformed into products & services with maximum efficiency. Operation managementteam is responsible for managing costs and expenses along with revenues to achieve desiredtargets. This report is carried out in context with Unilever which is a Britain based transitionalgoods organisation. Company is co-headquartered in London and Rotterdam. Unilever offerspersonal care products, beverages, cleaning agents and food items to customers. This assignmentincludes characteristics, functions and roles of a manager (Wankhade and Mackway-Jones, eds.,2015). Beside this, there differences and similarities are also mentioned. Different theoriesassociated with leadership are discussed. Role of management and operation in achieving goalsand objective of a firm is specified. At last, factors that impact operation management and role ofleader and manager in it is mentioned. ACTIVITY 1P1 Differences and similarities between a leaders and manager considering their roles andcharacteristicsLeader: These are people which influences the behaviour and working potential ofworkers to achieve predetermined targets of organisation. An efficient leader is capable tomotivate and encourage workers to perform their duties in an appropriate way. A good leader hasa clear vision and guides the employees to achieve objectives and targets of firm. Leader ofUnilever direct and build working morale of the employees which helps them in performing theirtasks in timely manner. Manager: It is an individual which is in-charge of a department or project. Their mainresponsibility is to manage and control activities of department within organisations. They directand guide the employees which are working under their supervision (Arnold, Fletcher andAnderson, 2015). Manager in Unilever analyse the working situation of an organisation and takenecessary steps which helps in improving the working potential of workforce. Roles and characteristics of a leader: Roles: 1

Formulation of strategies: The main role of a leader within a firm is to formulateorganisational strategies which helps in shaping the objectives of upper management.These strategies are then converted into actions to achieve goals of firm. Leaders inUnilever must formulate efficient strategies which helps in conducting businessoperations within specified time. Representative of Organisation: A leader is termed as the representative of theorganisation. Leader needs to represent the business related activities, issues andconcerns at meetings, conferences and seminars. Leader of Unilever needs to share therationale of the company with investors and customers which will benefits the firm byenhanced sales. Characteristics: Accountable and responsible: To manage business operations of an organisationefficiently a leader must know the way to utilize authority and power appropriately.Leader in Unilever must takes responsibility and accountability for the decisions whichimpacts adversely on the growth of organisation. Manage complex situations: A good leader is an efficient problem solver which iscapable to take required decisions in changing and difficult situations. It is a vital traitthat every leader needs to incorporate. Leader in Unilever needs to analyse the difficultand complex situations appropriately and chose required action plan to tackle with them. Roles and characteristics of a manager: Roles:Decisional roles: A manager takes several decision to maintain a healthy workenvironment within firm. They oversee and initiate new strategies to improve theworking capability of employees (Bolman and Deal, 2017). If some issue arises amongworkers or between management and employees, it is the duty of manager in Unilever tosort out the difference and take appropriate decision while considering the welfare ofboth company and workforce. Interpersonal role: As a figurehead manager needs to perform some roles within anorganisation. Manager of Unilever undertakes activities like recruiting, selecting, training2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
The role of leaders and managers in operational management
|13
|3433
|148

Unit 4 Management And Operation Assignment Solution
|13
|4136
|82

Operational Management and Operations in Uber Technologies
|11
|2868
|275

P3 Different models and theories of leadership
|12
|3006
|368

Roles and Characteristics of Leaders and Managers in Operations Management
|15
|4395
|55

Management and Operations - Unilever
|12
|3647
|324