Roles and Characteristics of a Leader and Manager in Management and Operations

Management and
Operations

Table of Contents
INTRODUCTION ..........................................................................................................................2
TASK 1............................................................................................................................................3
P1. Define and compare the different roles and characteristics of a leader and the manager.....3
M1 Analyse and differentiate between the role of a leader and function of a manager by
applying various theories and concepts......................................................................................5
TASK 2............................................................................................................................................5
P2 Role and functions of leader or manager in dealing with organisational situations..............5
P3 Determination of leadership theories and models within organisational context..................6
TASK 3............................................................................................................................................8
P4 Role of leader and manager with respect to key approaches of operational management...8
P5 Determining operations management value and importance for attainment of business
goals............................................................................................................................................9
P6 Assess factors of operational management impacting decision making processes at
workplace..................................................................................................................................10
M4 Effect of these factors on wider community & business environment...............................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Management is the process of planning, organising, staffing, directing and controlling the
operation with in the organisation so that resources of the company is rightly used in an effective
and efficient manner. Operations are the functioning and managing the inner working so that all
the business can be run with the right approach and it will leads to attain the organisational goal.
Aston Martin is the chosen organisation for this report, It is the British independent company
which manufactures the luxury sports cars and grand tourers. It is founded by Lionel Martin in
1947. The company operates their business in different location in UK. This report will cover the
roles and responsibilities of a leader and the manager and also explain the different theories of
leadership. Furthermore, It will analyse the key approaches to operations management and also
explain the importance and value of operations management in business.
MAIN BODY
TASK 1
P1. Define and compare the different roles and characteristics of a leader and the manager.
Leader is the one who rallies the people to move in the one direction for attaining the
common objectives(Gray,Higgins and Rhodes, 2018). Manager must give som It works for
making the vision and mission of the company so that each task can be done with the
consideration of achieving the business goal based on vision statement. A leader is the one who
give guidance to their subordinated to perform better in the organisation for attaining the
business goal. There are various leadership styles which can be used by them in order to handle
the situation in a right manner.
Manager is the one who convince the other people for attaining the common goal and
also give them the training with the consideration putting their effectiveness in their business
operations. It is the person who monitor and manage the work so that each task can be done in an
right approach. In context to Aston Martin, the manager is fulfilling their duties and
responsibilities so that operations can be done in an effective manner.
Role of a leader Communicator: It is the medium of passing the information from one person to another
so that everyone can be aware about their duties and responsibilities (Peng, Wang and
Chen, 2019). It is important to have an effective communication within the organisation

so that leader can give the right information to their subordinates in order to maximise
the efficiency of them. Teacher: Leader can be a good instucturer that can train their employees so that they can
work with their full potential in attaining the business goal. Appropriate training of the
employees will help in development of them and they will use that training in their
operational areas. Influencer: A leader is the influence that motivates their subordinates to follows their
steps in accordance to achieving the common objectives. It also help in increasing the
productivity of the employees and they will leads to achieve the high targets of the
business.
Role of Manager: Focuses on development: Manager is the one who identifies the areas of development
and find the suitable technique so in order to meet the competitive advantages in an
organisation(Roe, 2020). short term goals so that employee will keep on in their
development and learning. Encourage strategic thinking:Manager invite the the strategic thinking of the employees
and also favour the innovative ideas in their business so that they can achieve the
business goal in an effective manner. Self awareness: Manager is the one who control numerous employees from different
field and it is important to have the sufficient knowledge so that they can guide and teach
their subordinate in an effective manner.
Characteristics of Manager and the leader:
Basis Manager Leader
Characteristics Effective social skills:
These are the skills which
include the presentation skills,
communication skills and
many more Schedlitzki and
Edwards, 2017). A manager
must have the prominent
personality so that they can
Outstanding public
speaking:
It is the basic skills that must
be inbuilt in the effective
leadership. It is the main
concern of any business to
have the good leader who can
influence other in order to