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Management And Operations : Amazon

   

Added on  2020-10-22

10 Pages2749 Words364 Views
Management AndOperations

Table of ContentsIntroduction......................................................................................................................................3TASK1.............................................................................................................................................3P1. Various duties and attributes of managers and leaders....................................................3TASK2.............................................................................................................................................6P2. Duties and purpose of leader and manager in different situation.....................................6P3. Various concept and framework of approach..................................................................7TASK 3 & TASK 4..........................................................................................................................8Covered in PPT.......................................................................................................................8CONCLUSION................................................................................................................................8REFRENCES ................................................................................................................................10

IntroductionOperation management is the establishment of business activity aimed at ensuringoptimum efficiency within a business, which in turn helps to improve profitability. Organisationundertaken in this report is Amazon which was founded in 1994 in USA and deals in productslike amazon app, kindle, prime, video, etc. This report covers the roles and functions ofmanagers and leaders with comparison and similarities. Further more, relevant examplesshowing role of manager and leader in situational context will be discussed. Different leadershiptheories and approaches will be explained. Apart from this, importance of operation managementin achieving business objectives and impact of internal environmental factors that is microfactors will be elaborated in detail.TASK1P1. Various duties and attributes of managers and leaders.Operation management is concerned with the transformation of input resources into finalproducts and services. Under this process, it involves pool of employees who perform severaldifferent functions(Jacobs, F.R., Chase, and Lummus, R.R., 2014). They consist of differentmanagers and leaders for proper channelising of organisations operations. Managers and leadersare different and have separate roles and functions which are explained separately.ManagersAn individual who is responsible for task performed by certain group of employees is amanager in an organisation. Managers perform different functions under different departmentheads. In many cases manager is responsible for handling the functions of entire business.Following are the functions of manager in an organisation :- Planning : It means deciding an organisations objectives and goals and determining howto achieve maximum output with minimal cost. It helps maintain managerial potency bydelivering as guide for future actions. Organising : People working together in an organisation requires different roles toperform to achieve the goals and benefit of organisation. They know how their job efforts fit intogroup effort and they have necessary authority, tools and information to accomplish the task.Directing : It is required if organisational goals are to be achieved. Once themanagement is complete, all management has to do is to assign different jobs to the respective

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