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(solved) Management and Operations: Doc

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Added on  2020-10-22

(solved) Management and Operations: Doc

   Added on 2020-10-22

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MANAGEMENT AND OPERATIONS
(solved) Management and Operations: Doc_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P.1. Define and compare the different roles and characteristics of a leader and a manager.......1TASK 2............................................................................................................................................3P.2. Examine examples of how the role of a leader and the function of a manager apply indifferent situational contexts.......................................................................................................3P.3. Apply different theories and models of approach, including situational leadership, Systemleadership and contingency.........................................................................................................4TASK 3............................................................................................................................................5P.4. key approaches to operations management and the role of leaders and managers of Mark& sponsors. .................................................................................................................................5P.5. Explain the importance and value of operations management in achieving Businessobjectives.....................................................................................................................................7TASK 4............................................................................................................................................8P.6. Factors within the business environment that impact upon operational management anddecision-making by Leaders and managers................................................................................8CONCLUSION ...............................................................................................................................9REFERENCES .............................................................................................................................10
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INTRODUCTIONManagement and operations is a part of managerial system that deals with process ofproduction and transaction of a company. It has major focus on designing and controlling ofoperational system so that raw materials can be converted in to finished goods and services.Marks and Spencer is the cited firm that will be chosen for assessment. This present assignment will focus on different roles and characteristics of a leader and amanager. Along with that, Strengths and weaknesses of different theories of management will bediscussed. Furthermore, key approaches to operations management of Marks & Spencer will bedescribed briefly. TASK 11.Introduction.Marks and Spencer is a public limited retail company which is listed on London StockExchange. It is British based Company which trade majorly in clothing and home products. Itwas founded in the year 1844, and has its headquarters in London, United Kingdom. 2. Description on manager and leader and comparison of their roles and characteristicsLeader is that individual who supports and motivate all employees of an organisation. Heforms teams and gives innovative ideas to his subordinates and develop trust in among all tocomplete the task assigned to them. Manager is responsible for all the five activities of a management system i.e. Planning,organising, controlling, directing and staffing. Administrator is responsible for letting work donethrough all the employees of an organisation. He has the rights to hire and fire workers(Naarananoja and Takala, 2017).Characteristics of leader Effective Communication skills: Leader must be good at communicating messages. Hemust motivate and advice employees in such a way that organisational goals can be achieved.Leader of M&S has effective leadership skills which helps him in performing his duties in propermanner. This skill will help in motivation of employees and thus it will result in boosting moraleof workers.Creating a vision: Role of leader has an ability to see future risk and should preparethemselves in advance for such situations. 1
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Risk-takers: Leaders always try to do something new. He thinks that failures are path tosuccess. Leader of M&S takes all the possible risks to accomplish goals and objectives. Characteristics of a managerTime management: Managers of an organisation have the ability to manage it time insuch a manner that ha can accomplish all the tasks on timeVersatility: Manager of M&S has the quality of performing all the task of planning,organising and directing all the employees to the right path (Damert and et.al., 2018). All thingsare required to be managed in a company by top level managers, that is the reason they areversatile in nature. Builds system and process: Managers ensure that entire system is set in such a way thatit will help in achieving goals and objectives. System building process is followed by manager ofM&S so that organisation can take the best out of employees and attain growth and profits. Difference between roles and characteristics of a leader and a managerBasisLeaderManagerMeaningLeader motivates hissubordinate to achieve goalsand objectivesHe manages all the activities ofa company.FocusFocus is on motivating andinspiring his followersFocuses on managing all thebusiness related activitiesRiskLeaders are risk taking, theyalways try something new fordevelopment of companyManager minimizes the risk sothat problems can be avoided.RoleLeaders implement ideas intoreal situations. Managers create the ideas fora company.3. Differences of managerial functions and leadership roles by applying theoriesContingency theory: This theory is applied when different situation comes in the way ofcompany. M&S will be changing its strategies according to dynamic environment. Manager ofM&S should focus on reasons behind increasing cost of raw materials and apply theory to bring2
(solved) Management and Operations: Doc_4

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