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Management and Operations Assignment Help

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Added on  2020-10-05

Management and Operations Assignment Help

   Added on 2020-10-05

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Management andOperations
Management and Operations Assignment Help_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1: Different roles and characteristics of a leader and a manager..............................................1M1: Analyse and differentiate between the role of a leader and manager by the application ofvarious theories...........................................................................................................................3D1: Critically analyse and evaluate the different theories and approaches to leadership...........3TASK 2 ...........................................................................................................................................4P2: Role of a leader & the function of a manager apply in different situational contexts.........4P3: Theories and models of approach........................................................................................5M2: Analyse the strength and weakness of different approaches...............................................6TASK 3 ...........................................................................................................................................7P4: Role of Operations Managers with regards to improving efficiency and decisions theymake............................................................................................................................................7P5: Key elements and approaches of different operations management system.........................9M3: Evaluate how leader and manger can improve efficiency of operational management tomeet business objective.............................................................................................................11TASK 4..........................................................................................................................................11P6: Factors within the business environment that impact upon operational management.......11M4: Analyse different factors that affect the business environmental......................................13D2: Evaluate operations management and factors that impact business environment.............13CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
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INTRODUCTIONNow a days, in whole organisation managing the operations is essential. As managementand operations involves planning, arranging and directing the manufacturing procedures ofproducts and services (Lee and Ritzman, 2015). In this, company develop higher effectivenessthrough transforming raw material or resources into finished goods effectually for enhancingprofitability of the firm. The main objective of operations management to attain consumersatisfaction as well as optimum utilisation of resources. For this report the chosen company isMarks and Spencer which is the fastest growing British multinational retailer. Its headquarters isin Westminster, London, UK. It specialises in selling standard quality clothes, food as well ashome products. The purpose of this report is to explain as well as compare various roles andcharacteristics of manager and leaders. Examples how role of leader and manager function usedin different situations. Models and theories of approach and operations managers role to developefficiency and decisions. Key elements as well as approaches of various operations managementsystem. Apart from this, various factors impact upon business operations are also mentioned inthis report. TASK 1P1: Different roles and characteristics of a leader and a managerDefinition of leadersAccording to the Conger, Leaders are considered as an individuals who develop guidancefor a performing team of people who obtain commitment from that group members towards thisparticular direction as well as who them encourage them to attain guidance results (Jacobs andChase, 2018). For example: Marks and Spencer's leaders influence as well as inspire its workersto accomplish the pre determine goals of the firm. Therefore, the roles and characteristics ofleaders are mentioned below: Leaders role:Leaders role in Marks and Spencer is to encourage the staff to do their work as per therespective firm requirements.To solve disputes or problems in team to manage its effectiveness as well as productivity.Leaders characteristics:1
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Leaders of Marks and Spencer have capability to guide the overall groups in respects ofrespective firm objectives.To develop future strategies and plans for the betterment of the firm. To assure that many functions such as management, operations etc. are performed ineffective manner to accomplish the goals of the respective company. Definition of managerAccording to the (Dilworth, 2012), manager is known as a individuals who areaccountable for managing as well as well controlling firm, workers and people regraded incontext of its skills, knowledge and so on . For example: Marks and Spencer's managers obtaininstructions from higher authority and deliver that to their subordinates as well as assures thatwork is being performed in efficacious ways. Thus, roles and characteristics of Marks andSpencer are as follows:Roles of managers:The Marks and Spencer manager role is to maintain as well as control overall work thatis done through workers of the firm.In case any kinds of modification performed in respective company then this is the role oftheir manager to communicate whole essential information to its employees.Characteristics of manager:Marks and Spencer's managers are creative thinkers because of this it can make effectualdecisions as well as policies that are beneficial for both staff and management. They are being committed towards organisational growth because of that it can controltheir operation. Comparison among leader and manager:BasisLeaderManagerTraitsMarks and Spencer leaders traitsare to be self motivated, positivethinker, energetic, passionate sothat they can lead their staffeffectively. Traits of Marks and Spencer 'smanager are to empower theirgroup, should be the effectivecommunicator, should have clearvision and strategies. Roles and responsibilitiesMain role and responsibilities ofMarks and Spencer leaders is toRoles and accountabilities ofMarks and Spencer's manager is2
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