Operational Management in Mark and Spencer

MANAGEMENT AND
OPERATIONS

INTRODUCTION
Operational management is a process to design and to
control down the activity related to the production
of goods and services and redesigning it.
Operational manager activity is to check down the
process which goes under the management and
ensuring themselves that the activity covers the
input in form of man, made and capital and that
helps in generating output in an efficient and
productive manner This report is based on Mark
and Spencer which is listed in London stock
exchange and its headquarter is located in UK.

P4 key approaches to operations
Operational management is responsible for managing the
resources in such a way that effective results will be come out
in form of product and services. The major role is to convert
the raw material and transform it into finish products.
Operational management is been responsible to conduct the
activities in a possible manner so that effective results will
come out.