Operations Management in Ford Company - Report

Added on - 22 Jul 2020

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MANAGEMENT ANDOPERATIONSINTRODUCTION.......................................................................................................................................3TASK 1.......................................................................................................................................................3P1 Different roles and characteristics of a leader and a manager.............................................................3
M1 Differentiate between Role of a Leader and Functions of a Manager................................................5TASK 2.......................................................................................................................................................6P2 Role of a leader and the function of manager applied in different situational contexts.......................6P3 Different theories and models of leadership.......................................................................................6M2 Strengths and Weakness of various approaches of Leadership..........................................................8D1 Critical evaluation of different theories and approaches to leadership...............................................9TASK 3.....................................................................................................................................................10P4 Key approaches of operations management and roles played by leaders and managers...................10P5 Importance of operations management in achieving business objectives.........................................11M3 Improvement in efficiencies for successfully meeting business objectives.....................................11D2 Critical evaluation of operations management.................................................................................12TASK 4.....................................................................................................................................................12P6 Impact of internal factors upon operational management and decision making (Covered in ppt).....12M4 Analyzing different factors that effect business environment (Covered in ppt)...............................12CONCLUSION.........................................................................................................................................13REFERENCES..........................................................................................................................................13INTRODUCTIONOperation management can be defined as one of the most important department in anorganisation. They play an important role in producing goods and services for its customers.
Management and operations are like the key factors of the organization. Here, basically input isconverted into out by using various resources like raw material, plant and machinery, labour,capital etc. So, in this process raw materials are converted into finished products so that needsand demands of customers are satisfied (Barratt, Choi and Li, 2011). The company used in thisreport is Ford which is a multinational Automaker company in America. They are into luxuryvehicles, commercial vehicles, automotive parts etc. The aim of preparing this report is tounderstand the difference between functions of a manger and role of a leader. In this, the conceptof operations will be discussed in context of both i.e a function or a process. Various types oftheories and models will also be discussed along with this key approach, importance and value ofoperation management will also be discussed.TASK 1P1 Different roles and characteristics of a leader and a managerIt is well known that a leader and a manager are the ones who run an organization in aneffective way. If they will have good knowledge and skills then only they will be able to lead thecompany in an efficient manner. They should have good leadership qualities so that they can theother employees in an efficient way. In Ford company, the leaders and managers are chosen verycarefully because the senior team know that if wrong leader or a manager is chosen then it caneven destroy the company. So, the Role of a Leader in Ford is as follows:-Required at all Levels– Leadership is a function which is required at all levels ofmanagement. They help the senior department in formulating the policies and procedures. Ithelps the middle and lower level management in executing the plans and policies in anefficient way (Alderton and Saieva, 2013).Acts as a Representative– A leader is considered as a representative of the company asthey are the only ones who represent the company in various seminars, conferences,meetings etc. They act as a communicator between the company and outside public.Integrates personal goals with organisation’s Goals– Leaders helps in integrating thepersonal goal of employees with the company’s goals. This ideas because they want tobring coordination in the company (Brandon and Mullan, 2013).
Acts as a friend, guide and a Philosopher– A leader must have these three qualitiesinside the so that they can effectively communicate with the employees of company.Then only the employees will be able to share their issues, feelings, opinions about thecompany.Characteristics of leaders:-CONSISTENCY –If a leader is consistent in his job then he will be able to gaincredibility and respect from his employees which is very important for a leading a group.If the leader will get so much respect then the followers will act in same way so as to getthe same respect.HONESTY –A leader should be honest in conducting his work in an organization. Thiswill help them in addressing the obstacles of the company in a better way and removingthem will also be easy for them.DIRECTION –A leader should be efficient in providing direction to its followers so thatthey can perform well in the company. This is one of the most essential characteristicsrequired in a leader.The role and characteristics of a manager is different from a leader. They are as follows –Role of Manager –Allocation of resources– To produce innovative products in Ford, managers isresponsible to provide good resources so that efficient and effective products areproduced.Job AssigningThey are given the responsibility to assign jobs to people working in thecompany on the basis of their skills and talent (Chevalier and et. al., 2015).Managing whole organizationThey are the only ones who is required to handle all theactivities in the company and managing all functions at Ford in an effective manner.Characteristics of Manager are –Importance of Self knowledge– A manager should have good knowledge about how tomanage an organization. They should understand who should work in the company and whoshould not (Chiarini and Vagnoni, 2015).
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