This presentation explores the key approaches of operation management and the importance of operation management in achieving the objectives of Newham council. It discusses theories such as Six Sigma and Lean Production, as well as approaches like Total Quality Management and Just-in-Time. It also examines the role of operation management in control and distribution systems, transformation of raw materials, process design, capacity management, logistic and inventory management, and scheduling. Additionally, it explores the factors of the business environment that affect operation management, such as corporate social responsibility, culture, values, and sustainability. Overall, the presentation highlights the crucial role of managers and leaders in achieving organizational targets and maintaining a sustainable market presence.