Management and Operations- Assignment Sample
Added on -2020-11-23
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Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1 Define and compare roles and characteristics of leader and manager...................................1M1 Differentiate between role of a leader and function of a manager by effectively applyingrange of theories and concept......................................................................................................2LO 2.................................................................................................................................................2P2 How role of leader and function of manager apply in different situational context..............2P3 Different theories and models of approach............................................................................3M2 Strength and weaknesses of different approaches to situations within the workenvironment.................................................................................................................................4D1 Critically analysis and evaluate different theories and approaches to leadership in givencontext.........................................................................................................................................5LO 3.................................................................................................................................................5P4 Key approaches to operations management in achieving business objectives......................5P5 Importance and value of operations management in achieving business objectives.............6M3 How leaders and managers can improve efficiencies to operational management to meetwith business objectives successfully.........................................................................................7LO 4.................................................................................................................................................7P6 Factors within the business environment that impact on operational management anddecision-making by leaders and managers..................................................................................7M4 How these factors affects to business environment and wider community..........................8D2 Critically evaluate application of operations management and factors that impact on widerbusiness environment..................................................................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONOperation management is the administration of business practices that create the highestlevel of efficiency in the organisation. It is also concerned to convert material and labour intogoods and services to maximise profitability of the business. In this consideration, everyenterprise able to make good use of their resources such as labour, raw material, money, etc. It isvery important to improve overall productivity at workplace (Choi, Cheng and Zhao, 2016).Present study based on Marks and Spencer which is retail sector business in UK and deals indifferent kinds of products and services to attract several people towards it. It is Britishmultinational retailer which specialise for several products in different areas of the world. For gaining insight information of the present report, it covers comparison between rolesand characteristics of leader and manager. Furthermore, it includes role of leader and function ofmanager which can be apply in different situational context. In addition to this, key approachesto operations management and its value and significance in attaining business objectives areincluded in the present report. LO 1P1 Define and compare roles and characteristics of leader and managerLeader can be defined as a person who set direction or vision for a group that follow tolead whole team with new direction. Furthermore, manager is a person who control or directpeople/resources in a particular group as per principles that established in business. In the Marksand Spencer, leaders play roles such as create vision, execute strategy, etc. There are severalcharacteristic which leaders possess such as empathy, consistency, honesty, etc. On the otherhand, managers have roles such as managing people in business, responsible for settingaccounting in manufacturing, stocking, marketing, etc. They possess several characteristics suchas reliable, delegation, time management, etc.Difference between leaders and managersRoles of manager and leaderLeaders roleManager rolesLeaders of Marks and Spencer play role tocreate a vision. As compare to this, managers play role to setgoals with focusing on setting, measuring andachieving these with strategies 1
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