Management and Operations: Role of Leader and Manager

This presentation explores the different roles and characteristics of leaders and managers in the context of management and operations. It discusses the functions of managers and the essentials of a good leader. It also delves into the path-goal theory of leadership and the various situational contexts that leaders and managers encounter. Additionally, it examines the impact of technological advancements on organizations and emphasizes the importance of centralized organizational structures and the role of leaders.

Management and operations

Table of Content
• Introduction
• Different role and characteristic of leader and manager
• Different situational context
• Conclusion

Operations management is concerned with planning and controlling the manufacturing
process and the reorganising operations of the business in the production of goods and
services. In simple words, business operations that are to managed by the management
of the organisation for which management functions- planning, organising, staffing,
directing and controlling are performed.
Introduction

LEADERS:
Leader is a person who assists with
proper guidance, instructions, directions and
leadership to an individual or a group of
individuals for the purpose to attain
organisational goals and objectives.
Different role and characteristic of leader
and manager

MANAGER
Manager is a person in the organization who is responsible for developing and
carrying the management process. In simple words, manager is a person responsible
for controlling or administering an organization or a group of staff.
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Leaders V/s Managers:
Basis Leaders Managers
Position Leaders don't necessarily hold
a management position. A manager is a member of an
organisation and holds a
management position.
Role The most important role of a
leader is to provide a clear
and compelling direction.
Manager has a responsibility
of carrying out the
management functions-
planning, organising, leading
and controlling.

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Essentials of a good leader:
A good leader possess some good qualities. These are:
Communication: An effective leader is not just a good influencer but also a good
communicator who knows how to talk to the each subordinate at the time when
problem arises. A good leader knows how to handle a situation effectively and
efficiently.

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ROLE OF A LEADER:
There are 5 kinds of roles of a good leader. These are as follows:
The Motivator: Motivation can vary from person-to-person. The motivator
influences others to act in an advantageous manner.
The Mentor: Being guided in the right direction is essential to succeed. A mentor
provides the mentee with foundation to be successful. This type of leader is the
perfect asset for an organisation.

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FUNCTIONS OF MANAGERS
There are five functions of a manager: Planning, Decision-Making, Organising,
Leading(Directing) and Controlling. It can be explained as follows:
Planning: Planning means ascertaining organisation’s goals and deciding how to
accomplish them. Decision-making is a part of planning process, involves choosing or
selecting a course of action from a set of alternatives. Planning and decision-making
help maintain managerial effectiveness by serving as guides for future tasks.

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Controlling: The last and the final phase of
the management process is controlling.
Controlling involves taking appropriate
actions to ensure that organisational goals
and objectives are planned and carried
out, i.e., the firm achieves maximum effec
tiveness. In short, controlling helps ensure
the effectiveness and efficiency needed
for successful management.

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Path-Goal Theory of Leadership:
The path-goal theory defines that a leader’s behaviour is contingent to the
satisfaction, motivation and performance of the employees. Whereas, the
manager’s job is to guide the workers to choose the best paths to accomplish
goals and objectives of the organisation.

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MANAGEMENT FUNCTIONS
There are some management functions given by Sir Henry Fayol. The management
functions are to followed by the managers to ensure effective and efficient
functioning of the organisation. The four management functions are:
Planning: A plan is something that every organisation needs to function. Because,
without a plan the organisation would have no clue on what they are working on. It
is one of the main and primary role of a manager. This also involves allocating
employee resources and delegating responsibilities as well as setting realistic
timelines and standards for completion.

Different situational context
Both leaders and managers play a different but important role in an organisation. A leader
helps in taking better decisions and motivating the employees. A decision is taken on
the basis of the organisation's performance and the market conditions and trends. An
organisation goes through several situations like slow growth, technology
advancement, etc.

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Technological Advancement: Today, Advancement in technology is a situation
which a company has to deal on a regular basis. Discovery or innovation in the
field of technology is very much common and happens regularly in every field
whether banking or retail. In order to cope with the technological changes,
Barclays should be aware of the recent changes in the technical field. Thereafter,
the managers and the leaders decided to adapt according to the changes in the
technology because they knew if they didn't adopt the changes the company
might not be able to stabilize the profits.

Conclusion
After the above report it can be concluded that, the organisation is using centralised
organisation structure to distribute the power among the employees. This power is being
distributed among the members of the organisation according to their roles and
responsibilities. By using different theories and models, the role of the leader is being
understood.

Barnes, D., 2018. Operations Management. Macmillan International Higher
Education.
Burns, M.G., 2018. Port management and operations. CRC press.
Ferguson, N.T. And et. al., 2017. Secure management of operations on protected
virtual machines. U.S. Patent 9,578,017.
References

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