Management and Operations in Marks and Spencer - Report

Added on - 06 Jun 2020

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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1LO 1.................................................................................................................................................1P1 Define and compare role of leaders and functions of manager in M & S.............................1LO 2................................................................................................................................................3P2 Role of leader and function of manager which can be apply in different situations..............3P3 Theories and models of approaches in situational leadership, system leadership andcontingency leadership................................................................................................................4TASK 2............................................................................................................................................5LO 3.................................................................................................................................................5P4 Key approaches of the operational management and role of leaders and managers in it......5P5 Importance and value of operations management to accomplish business objectives in M &S...................................................................................................................................................6LO 4.................................................................................................................................................7P6 Factors within the business environment that impact on the operational management anddecision-making..........................................................................................................................7CONCLUSION................................................................................................................................9References.....................................................................................................................................10
INTRODUCTIONManagement and operations consists very important role to make successful businessoperations in the business. In this regard, organisation ascertain their activities to makecompetitive advantages at workplace (Hirayama and Morishima, 2014). Further, leaders andmanagers perform their functions to ascertain different activities that produce creative results inthe business. In this context, present report based on Marks and Spencer which is one of thelargest retail sector enterprise in UK market. They are determining several activities withqualitative material and design. For gaining insight knowledge of the company, present reportcovers roles and characteristic of leaders and managers. Furthermore, it includes approaches ofthe operation management at workplace to ascertain more effective results at workplace. Inaddition to this, it involves importance of value of operation management to accomplish desiredgoals and objectives at workplace.TASK 1LO 1P1 Define and compare role of leaders and functions of manager in M & SIn order to accomplish desired goals and objectives, leaders and managers both takingimportant part at workplace. In this regard, M & S able to deliver effective results at workplacethrough implement activities and task. Beside this, management also take part withcharacteristics that reinforce to the mission and vision at workplace. It assists to increase profitsand revenue in systematic manner. It determines several opportunities to accomplish desiredgoals and objectives (Chiu and Lo Western Digital Technologies, 2016). Following are certaindifferences ascertain between role of leader and function of manager:BasisLeaderManagerDirectionIn M & S, leaders demonstratetheir role to give direction toteam members to accomplishtheir desired results insystematic manner.However, manager of thechosenorganisationdemonstrates their functionthrough maintain goals andobjectives to take decisions init.1
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