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Introduction to Operations Management : Assignment
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Added on 2020-11-12
Introduction to Operations Management : Assignment
Added on 2020-11-12
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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. An introduction and management structure of Toyota.......................................................12. Definition of leader and manager and differences between management and leadership.23. Various role of management and leadership in order to apply in various organisationalsituations.................................................................................................................................34. Strength and weakness of various approaches to leadership and management..................65. Impact of managers and leaders in the Toyota and recommendation for approachingimprovement...........................................................................................................................7TASK 2............................................................................................................................................71. Introduction to Toyota's key operations.............................................................................72. Defining the key operational function and identifying the roles and responsibilities ofmanagers.................................................................................................................................83. Key operational approaches and their value.......................................................................94. Impact of the external environment factors of the organisation that affect decision makingby leader and manager..........................................................................................................105. How management and leadership approach can improve operational efficiencies..........116. Recommendations............................................................................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONManagement and operation is a specialization within the organisation. Businessmanagement and operation involves monitoring, evaluating, streamlining the processes ofcompany and planning and execution of strategies and effective system to make organisationwork properly. More generally, management and operation aims to increase the content of valueadded activities in the organisational process. The present study aims to evaluate managementand operation of Toyota Company that is international automotive manufacturer in Japan.The first task will start with a brief introduction of Toyota and its management structure.Role and characteristics will define and compare of a leader and manager and how they adoptstyles in various situations. Study will evaluate different approaches to leadership andmanagement and their strength as well as weaknesses. The task will end up with analysis of theimpact leader and manager have on the industry and recommendations for future improvement.The second task will start with the introduction of key operations of Toyota. Furthermore,Key operational approaches, the impact of external business environment factor will be analyseand lastly it will end up with the recommendation on how they can improve their operationalefficiencies.TASK 11. An introduction and management structure of ToyotaKiichiro Toyoda found Toyota in 1933 that is the biggest car manufacturing company inthe world. The industry is headquartered in Toyota City, Aichi and in Tokyo. It is the globalrenowned company because of their operations, famous manufactured cars(Antonakis and Day,2017). Toyota use Hybrid in their new technology that is result as pride for the company andtheir sales rising up day by day and they are being the market leader in sales of hybrid electricvehicles and the largest organisation to encourage adopting hybrid vehicles to the mass-marketacross the globe. In 2008, the company overtook the GM and automotive industry announcedToyota the world biggest car maker. The company currently consists 364445 employeesworldwide. It breaks record by being the sixth largest company in the world by revenue, in 2017,it is the second largest automotive manufacturer and it is the first auto-mobile manufacturer inthe world to produce more than 10 million vehicles per year since 2012.1
The management structure of Toyota is based on numerous business operations. Thecompany has a divisional management structure that defines the pattern of the firm's process andresources. In March 2017 Toyota intends to alter its administration structure in April to intensifydecision making, boost enterprise invention, fortify management supervision(Bates, 2016).Following are the main characteristics of the organisational structure of Toyota; InternationalHierarchy, Geographical divisions and product-based divisions.2. Definition of leader and manager and differences between management and leadershipDefinition of a LeaderThe leader can be defined as the person who influence a group of people or individualand motivates them towards the achievement of the organisational goal (Definition of Managerand Leader, 2019).In other words, leaders get the work done from their follower focusing theobjective of Toyota.The Definition of a ManagerManagers are the person who is responsible for administering and controlling anorganisation or team or staff. In other words, Manager is a person who design and manage thework in Toyota and they are liable for supervising and motivating staff and for directing theprogress of a company.Role/Characteristics of LeaderLeaders have various role and responsibility, depending on the area of activity as well astheir own goal (Bolden, 2016). The leader should have characteristics of being honest with theemployee, empathy, effective director, good communicator, etc. A good leader is clear abouttheir setted goal and vision and what need to be done to achieve the objective and inspire other tofollow him. The most fundamental role of a leader of Toyota is to define the organisational goal,formulate strategic plan and organise people to achieve the objectives through executing theplan. The leader is responsible for leading, guiding the staff and being with them to accomplishthe task.Role/Characteristics of ManagerManager of Toyota is responsible for planning and directing the work of a group of anindividual, he is responsible for monitoring their performance and take effective action foraccomplishing the objective of the company. Basically, the role of manager is dividing into threecategories; Interpersonal role, Informational roles and Decisional roles. A good manager should2
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