Management and Operations: Roles and Characteristics of a Leader and a Manager

Management and
operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1.............................................................................................................................................1
Analysis, evaluation, and comparison of various types of roles and characteristics of a leader
and a manager..............................................................................................................................1
TASK2.............................................................................................................................................2
Discussion of the situation in which functions of a manager and role of a leader is applied......2
Explanation of various kinds of theories and models of approach including system leadership,
situational leadership, and contingency.......................................................................................4
TASK3.............................................................................................................................................5
Discussing operations manager approaches and role of managers and a leader for the benefit of
the firm in long run......................................................................................................................5
Evaluating various values and importance of operations management so that objectives of
businesses are achieved...............................................................................................................6
TASK4.............................................................................................................................................7
Analysing the various different factors within the business environment that affects the
decision making and operational management by a manger and a leader...................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management of operations is an integral part of any organisation as it put emphasis on
improving the efficiency and effectivenesses of a firm through various aspects (Chiarini and
Vagnoni, 2017). Uber Technologies is a firm that is established since a long time and has
captured a big market share due to this and the company keeps on expanding its business to
various parts of the world. This report covers various topics such as comparison and evaluating
different roles and characteristics of a manager and a leader, various approaches and functions of
a leader and a manger. Apart from this importance and values, various operations management
and the role of both of the above are also discussed. Further different factors of business
environment that affects and effects a manger and a leader different aspects are also included in
this report.
TASK1
Analysis, evaluation, and comparison of various types of roles and characteristics of a leader and
a manager
Leader- A leader is a person that sets a direction for other followers like a path that has
to be followed. Foresightedness is a quality of a leader that differentiates from others as well as
facilitation of plan is also done by a leader in an impactful manner. Also each and every person
potential is judged by a leader and then best use of the capability of all the followers is done by
it. Uber technologies has a great team of leaders that form a core team and works for the
betterment and well being of the firm (Choi, Chan and Yue, 2016).
Manager- A manger is an intellectual person that makes plan after detailed analysis and
evaluation of all the aspects that are prevailing in the market. Decision is taken by mangers in
accordance with all the employees that are working for the company. Uber technologies has an
excellent wing that comprises of managers that are experts in various fields and thus directly
helps the company in achieving its goals and objectives effectively and efficiently.
Various types of roles and characteristics of a leader and a manger has been discussed
below briefly-
Leader Manager
 A leader possess different set of skills  Managers possess different types of
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that allow them to implement and
execute various plans and procedure
that are made by the mangers and thus
affecting overall operations of the firm.
Uber technologies has a team of
expertised leader that allow the firm to
effectively implement all the plans that
are made by its managers (Dogru and
Keskin, 2020).
 Leaders also have ability to change
according to the changing environment
but it is far less than that of managers
as a leader just implement the already
made plan and thus it does not need
that characteristics and skills in
particular. Uber technologies have a
team that is experienced in handing
various aspects of the firm in a positive
way and thus it is very crucial from the
firm's point of view.
skills and characteristics that helps
them to make decisions regarding
various important aspects of a firm that
helps in the working of the business.
Uber technologies recruits efficient
workers that are skilled differently as
compared to others and thus it benefits
the overall working of the firm.
 Managers possess an essential
characteristics that is adaptability to
changes that are prevailing in the
current market scenario. As it is
important for a firm to have a good
team of mangers that can adapt to
various changes and challenges of the
industry. Uber technologies have a
team of experts that allows them to
change according to the different
environment and thus impacting its
growth and profitability in a positive
way.
TASK2
Discussion of the situation in which functions of a manager and role of a leader is applied
There are various aspects in which role of a leader and function of a manger are applied
according to the different types of situational context. These all are explained in detail below-
Role of a leader- There are many roles that a leader has to play and that too according to
the different situations that are prevailing in the current market situations. These are explained
briefly below-
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