Management and Operations in Sainsbury's: Roles of Leaders and Managers

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
Management and organization structure......................................................................................3
Roles and definition of leaders and managers.............................................................................5
Different role of leadership and management in application to different organizational
situations......................................................................................................................................7
Situational, contingency and systems leadership theories apply to company.............................8
Leaders and managers made impact on company........................................................................9
Recommendation for further improvement...............................................................................10
CONCLUSION- ...........................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Operations of organizations is well managed by the management, they play important
role in firm as handles problems like design operations, maintain system used for manufacturing
products etc. management focuses on each and every operations of company, they carefully
organized procedure to distribute and products services or goods (Kaplan and et.al., 2014).
Overall activities often include goods development, product creation, distribution as well as
production. M&O is the administration of business practices to develop high level of efficiency
possible within firm. Management and operations is concerned with transforming workers into
effective team and converting materials into quality products to maximize profit of firm. The
present report is based on Sainsbury's multinational organization based in UK. It explain
management and organization structure, roles of leader and managers, and management as well
as leadership roles in different situations of business. Furthermore, it justifies contribution of
systems, situational and contingency leaderships and impact of managers and leaders made upon
Sainsbury's with recommendation.
Management and organization structure
Sainsbury's is one of the second biggest chain of supermarkets in UK, they operate its
functions or different operations effectively with the help of qualified and skilled leaders as well
as managers. It is founded by John James sainsbury in 1869 with shop in London, in 1922 they
became largest retailer of groceries. J Sainsbury Plc, holding company is split into three
divisions: Sainsbury Argos, Supermarkets Ltd and Bank. In order to run business efficiently the
make plans which is beneficial for overall progress of company. They announced plans to
relocate their shop support centre in 2007 from Holborn to Kings cross in 2011. organization buy
24 shops in which 22 were Somerfield. It is the chain of medium to small sized supermarkets
operating successfully in UK. In this group required to sell as situation of its takeover of
Somerfield. They increase its profit margin by applying several strategies such as business
acquisition in 2016, firm deal with furnishing retailer Habitat and chain Argos which made them
the largest retailer of groceries as well as merchandise in nation (Chreim, 2015). Company is
generality powerful in South East and London, where it is based and has strong positions within
several cities of country. Moreover, the organization structure of firm is hierarchical because
there are series of stages of workers and level above manage each level.

Illustration 1: Organizational Hierarchy
(Source: Sainbury's organizational structure)
According to this, Hierarchical is one of the most crucial organizational structure where
every level in company except one is subordinate to single other entity. Its structure is structured
into different ways accordant to the style they managed or operate. In above illustration, its
clearly mentioned that firm has hierarchy within their business which is quite difficult to manage
without skilled people. Marketing, finance and other departments managing their team
effectively and focus on their performance (Watson, 2018). Team leaders managed their work
and accountable to guide each and every people for performing better.