Management and Operations (Project 2)

Management and
Operations
(Project 2)

Table of Content
 Introduction
 Operational functions identifying the roles and
responsibilities of managers
 Operational approaches to operation management
 Impact of external business environment factors
 Operational efficiencies can be improved
 Conclusion
 Recommendations
 References

Introduction
Operation is a chunk of organization activities which helps
company to transform the inputs into outputs like goods and
services. Raw materials are transform into final good and service
which can be consume by the consumers. Operation activities
which allure customers to visit again are as follows,
 Inventory management
 Customer service
 Marketing
 Administration

Key operational functions
In the retail industry, whole operations of the company is based
on few points which make or demolish the company. Managers
plays an important role while managing the functions of the
operation.
 Inventory management
 Customer service
 Budgeting and planning
 Marketing
 Administration