Management & Operations of TESCO

Added on - 21 Jul 2020

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Management andoperations
Table of ContentsINTRODUCTION..........................................................................................................................1TASK 1............................................................................................................................................1a) Definition of leader and manager......................................................................................1b) Comparison of roles and characteristics of leaders and manager in TESCO....................2C & d) explain the role of leaders and functions of managers with example in the organisation................................................................................................................................................4e) Applications of leadership model that are applied in the organisation by manager...........6TASK 2............................................................................................................................................7a) Key approaches to operations management.......................................................................7(b) The role of leaders and managers in operation management...........................................9(c) Importance and values of operation management for attaining goals and objectives...10(d) Environmental factors that impact on Amazon..............................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONOperation management is related to production management in organisation so that easilyconvert raw material and inputs into finished goods or services. This entire concern withdesigning and controlling department of operation for better products or services which helporganisation in fulfilling customer’s needs and wants. Work done according to the plan, rules andregulation help organisation in achieving its goals and objective in efficient along with effectivemanner. Overall process include in operation management is watching, controlling, evaluate andexamine work of employees so that, there will be maximum productivity with minimum uses ofresources (Ale, Bowling, and et. al., 2010). The whole report is based on TESCO Companywhich deals in grocery items founded in 1919 by Jack Cohen. The same organisation has 6,553stores deals in Hypermarket, Supermarket and superstore. Below mention assignment defineleader roles and mangers function for development of organisation. Apart from this, case study isgiven which is based on Amazon Company that is e-commerce industry dealing in variousproducts and services. Relevant to same case key approaches to operation management aredescribed. On other side, vale and importance of operation management are explained forobtaining objective of Amazon.The report will be describe significance of operationmanagement in attaining goals and objectives of a business organisation.TASK 1a)Definition of leader and managerLeaders-They are the person who influences team and individual for achievingorganisation goal. Leaders play important role in organisation for motivation personnel’s to workfor the mission and vision of company. Leaders are expertises in motivating and encouragingemployees and other staff for do work in effective manner that will help in their as well asorganisation growth. A mnemonic for the same definition can be explained with 3P’s Purpose,Person, and People. Motivation can be in terms of money and other can be rewards, promotionmany more. Same are the person who having authority in organisation to tell other what do? Andhow to do? Apart from this, other people in company follow leaders the way they work. Leadermakes team according to employee’s skills, ability and specialisation to work on common goalfor completing task efficiently and effectively (Baboli and et. al., 2014).Managers-They are the person design and control various department tasks for smoothflow of company. Manager is the person who play important role in firm for performing various1
task and gives proper guidelines or direction to employees who help them in achieving goals andobjectives according to planning done in advance. He/she is able to do planning, organising,leading, co-ordinating, controlling various task and work performing in company. Every level inorganisation has their own managers so that this will help in time saving or reduce overlappingof work and also help in achieving particular department goal. Main work of manager in firm ismanaging and monitoring performance of personnel and company also because if brand ishaving its image in market then it is good for sustaining in business environment. PerformanceAppraisal is motivational tool conducted by managers in every month end for encouraging themto perform work efficiently and effectively this is done on regular basis.Leaders and managers both are important part of TESCO they play vital role inmotivating employees for doing work efficiently and effectively for maintain image of company,brand image and continuous performance maintenance (Branch, 2012). The given company needfunctions and role of leader and manger to perform their organisation work in efficient mannerfor better productivity, maximum profit and to gain customer satisfaction.b) Comparison of roles and characteristics of leaders and manager in TESCOManagers and leaders both are the person help in TESCO future growth and success.Both are changeable but work of there remains same for organisation in achieving its goals andobjectives. TESCO have its single goal but different ways and tools to achieve them and theseare explained by managers or leaders to employees so that they can perform work easily.Manager helps in deciding vision and mission of organisation. On other hand, leaderconveys that to other employees for working on them. Both also help in inspiring employees sothat they work properly for achieving mission and vision in appropriate manner. Leader takeconflicts as assets and promote changes whereas managers avoid conflicts for better results buttake changes as opportunities.Manager and leader both have different characteristics and role in TESCO which supportgiven organisation in better results from inputs comparison are explained below-Difference between leaders and managers: -ManagersLeadersManagers are necessary part of organisationbecause they help in setting mission, vision, goaland objectives of company (Burke, 2013).Leader is the one who monitor particularteam and work on the targets given bymanagers.They take part in making company policies,When manager give instruction to leader2
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