Operation Management Report: Key Approaches and Strategies

This report delves into the realm of operation management, exploring its significance and various approaches. It begins by defining operation management and emphasizing its role in enhancing organizational efficiency and profitability. The report then examines key approaches such as Six Sigma, Lean production, and Total Quality Management (TQM), highlighting their importance in improving overall performance, minimizing waste, and ensuring product quality. The value and importance of operation management are discussed, particularly in the context of supply chain management and its impact on customer satisfaction and organizational goal achievement. The report references Google as a case study to illustrate how these concepts are applied in practice. Finally, the report concludes by summarizing the key takeaways, emphasizing the role of leaders and managers and the application of leadership theories in addressing various challenges. References to relevant academic sources are also provided.

MANAGEMENT AND
OPERATIONS
Task 4

Cover Content
 Introduction
 Key approaches to operation management
 Six sigma
 Lean production
 TQM
 Value and importance of operation management
 Conclusion
 References

Introduction
 Management operation is a tool of business practice to develop highest
efficiency in organisation.
 This is an important aspect which helps organisation to maximise their
profits and increases sales.
 It also assists organisation to identify whether inputs are successfully
turned into outputs or not.

Key approaches to operation management
 Operation management is a which helps company to achieve their
goals. In this context, there are some key approaches to operation
management which aid to deal with issues and obtain better
productivity.
 In this managers and leaders of Google also plays significant roles in to
carrying out activities in a systematic manner.

Six sigma
 This technique is introduced by Bill
Smith in 1980. It emphasis on improving
overall performance of organisation. By
this, company can also obtain better
outcomes along with rising up overall
performance

Lean production
 This is also an essential key approach to operation
management which helps company to minimise
wastes.
 This concept is considered by almost all
organisations as it adopts to achieve better outcome
by decreasing risks.
 In context of Google, the leaders develop strategies
and tactics to reduce level of wastage. They also
provide guidance to employees to overcome with
problems

TQM
 This key approach to operational management
is used to manage quality of products.
 It is a continuous process adopted by
companies to obtain maximum outputs in
minimum period of time.

Value and importance of operation management
 Operation management refers to supply chain management which
shares common and central objective. The main objective of this
concept is to satisfy customers by providing goods and services
demanded by them.
 It also aids organisation in achieving their goals and maximising profits
through contributing more efforts.
 This concept is also considered and beneficial for Google as by this
company can improve its overall performance.

Conclusion
 From the above report is has been concluded that management
operation is a helpful concept in attaining organisational goals and
objectives.
 The above PPT covers different roles and characteristic of leaders and
mangers. Along with this, the leaders of company also adopt some
leadership theories to overcome from different problems and
circumstances.

References
 Barnard, C. N., 2017. The operation: a human cardiac transplant: an
interim report of a successful operation performed at Groote Schuur
Hospital, Cape Town. SAMJ: South African Medical Journal. 107(12).
pp.1271-1274.
 Benito, G. R., Petersen, B. and Welch, L. S., 2012. Dynamics of foreign
operation modes and their combinations: Insights for international
strategic management. Handbook of Research in International Strategic
Management. Edward Elgar Publishing Limited, Cheltenham, UK,
pp.93-115.