Management and Operations - Tesco Assignment

Added on - 21 Feb 2021

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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION............................................................................................4The role of a leader and the function of a manager at Tesco............................................4The role of a leader and the function of a manager in different situational context..................7Different theories and the model of approach..............................................................8CONCLUSION..............................................................................................10REFLECTION REPORT...................................................................................11REFFERENCES.............................................................................................12
INTRODUCTIONManagement and operation is to administer the business practices that makes theorganisation efficient at the highest level to the extent it is possible in an organisation. It isassociated by converting the materials as well as labour into the goods and services to maximisethe profit of an organisation.Tesco is the leading brand in the retail sector and having the top position in this industryhaving the presence in more than 11 countries and it is expanded globally since 1990. As theHuman Resource Officer at Tesco, the author on the report will look into the impact of leadersand managers on the operations in the company. This report explains the definition of leader andmanager and their different role in the organisation. This report contains the importance andvalue of the operation management in achieving the objectives of the business. It will beconsidered ongoing changes in the business environment and their influence to differentsituations in Tesco.The role of a leader and the function of a manager at TescoTesco was founded by Jack Cohen in 1919 in the East End of London. As a leadingretailer, with 450 000 colleagues, the brand serve millions of customers in stores and online. Thecurrent CEO of the company is Dave Lewis. The core purpose of the company is “servingshoppers a little better every day”, so main goal of Tesco is to ensure the customers satisfactionis a little better on each visit (Longoni and Cagliano, 2015).Leaderof Tesco is having the art to motivate the group of people for attaining the desiredgoal that is being set by the management. It may include to directing the workers and colleaguesby making the strategy to meet the goals of company. Leader is the person who is full ofinspiration and direct the employees of the company and at the same he is the person who set theexample for everyone in the company (Jagoda and Kiridena, 2015)Manageris the person who is responsible for the controlling and at the sameadministering the particular department or any part of the company. It is an individual who is incharge for the certain task or group or for the particular subset of the company. In Tesco everydepartment is having the particular line manager and perform their duties according to thedepartment functions.
Basis of comparisonLeaderManagerMeaningLeaders means to exhibit themorale and ethical courage andthey help in teaching theleadership skills to theemployees.In the company certaindepartments have designatedthe managers so the employeescan perform efficiently.Types of leadership styleLeaders of Tesco adopts thedemocratic style.Manager of Tesco adopts theautocratic approach.PurposePurpose of leader is to deliverthe work through others and atthe same they make the visionfor the companyMain purpose of the manager isto guide the employees of thecompany to accomplish thegoal towards the organization.PowerLeader is having the authorityto influence the employees ofTesco and having the power toallocate the resources of anorganization (Longoni andCagliano, 2015).Manager is having the power toevaluate the performance ofemployees and can delegate thework, roles and responsibilitiesto the employees of theorganization.ControlLeader will be controlling theirteam members by personalcharmWhile manager will becontrolling them by formalinfluence onlyValuesLeader always valueachievementWhile on other hand managerwill value the end results fromtask doneFocusThe focus of leader will be onleading their people in properand efficient mannerHowever, focus of manger willbe on managing their work ontimely bases.Table 1:Characteristic of leader and manager (prepared by student, 2019)Tesco is one of the leading company in the industry in which it operates. The company hasachieved this trough successful management. Characteristics of the leader and the manager arevery important to the company`s development. Main characteristics of leader are:
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