Management and Operations - Toyota Assignment

Added on - 21 Feb 2021

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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY...................................................................................................................................3P1. Define and compare the different roles and characteristics of a leader and a manager........3P2 Examine examples of how the role of a leader and the function of a manager apply indifferent situational contexts.......................................................................................................5P3 Apply different theories and models of approach, including situational leadership, systemsleadership and contingency.......................................................................................................6P4 Explain the key approaches to operation management and the role that leaders andmanagers play..............................................................................................................................7P 5 value of operational management and its importance in achievement of business objective......................................................................................................................................................8P 6 Factor which has an impact on the operational management and decision-making of theleader and manager...................................................................................................................10CONCLUSION.........................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONOperations management is a system of management which is used in controlling the process ofproduction .It is a method of converting materials into goods and services. And it is primarilyconcerned with planning, organising in the context of production. Toyota is a manufacturingcompany. It was founded by Sakichi Toyota. And it is established in UK December 1989 .It isspecialized for manufacturing vehicles like cars and trucks. This report highlights the role ofleader and manager in the organisation. And also discuss the role of leader and manageraccording to the various situation and find the various ways to handle the situation. It focuses onthe manager and leader role in operational functions of organisation. Also explain the leadershipstyles and theory including the disadvantage and advantages of different leadership style.MAIN BODYP1. Define and compare the different roles and characteristics of a leader and a manager.At Toyota Motor Corporation; a leader and a manager have distinct roles; each clearlyknowing its rights, duties and responsibilities.A Leader holds an influential position over an organisation or a group of people, leadingthem by example; motivating them and guiding them towards achievement of the organisation'sgoals.A Manager however 'manages' only a part i.e. a fraction of people in an organisation.They are the 'bosses' who have the power of monitoring employees' hiring and firing them,attendance etc. A manager has to keep control on the efficiency and effectiveness of the tasksassigned to them and ensure that they are timely completed (Reid and Sanders, 2015).BASISLEADERMANAGERMotivatorLeaders at Toyota motivateemployees by themselves doing thetask alongside the employees.Managers at Toyota motivateemployees by reward and retribution.HonestyAt Toyota, a leader must be honestto make employees believe in themand follow their actions.A manager should rather have honestintentions than being honest in front ofhis team.FocusLeaders at Toyota are more focusedon employee and their problems.Managers focus on process andprocedures rather than employee.Risk TakersLeaders at Toyota accept theManagers on the other hand work to3
various risks and challenges and arenot afraid of failures.minimize or control the risk andactively avoid them.Goal and targetacknowledgementLeaders work towards achievinggoals which are usually long termi.e. they keep in vision the distantfuture of Toyota.Managers are assigned with targetcompletion rather than goalachievement. Hence, their aims areshort term.LearnersAt Toyota, leaders continuouslystrive for growth and keep learningnew things every day.Managers on the other hand strive forexcellency rather than knowledge. Theykeep honing their existing skills andadopt already proven behaviouraltechniques.AuthenticityLeaders at Toyota believe increating their own methods andideologies to influence theirsubordinate employeesManagers however, adopt thecompetencies and existing behavioursof other more successful people ratherthan forming their own ideologies.InnovatorsLeaders here believe in disruptingthe set norms and act as changeagents embracing the change. Theybelieve that there is always a betterway of doing things.Managers accept the changes conveyedto them and focus on how to implementthem and make their team adapt to thesechanges.CreatorsLeaders at Toyota create visionsand motivates people towardsachieving them rather than thinkingindividually. They work to achievesuch long term goals. Theyencourage employees to join themin this process of achieving visionsand taking Toyota, the company asa whole, forward.Manager on the other hand at Toyotaare more focused on achievingmeasured and limited short term goalsrather than taking a long term view.They are concerned with targetachievement rather than visionachievement. They are motivated onlyby the incentives and other benefits andkeep their team abreast in targetcompletion.4
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