Management Operations of Amazon : Report
Added on 2020-06-03
16 Pages5272 Words55 Views
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MANAGEMENT ANDOPERATIONS
Table of ContentsP1 Compare role and characteristics of leader and manager .....................................................3P2 Role of leader and functions of manager in situational context.............................................5P3 Application of situational, system leadership and contingency theories...............................6P4 Approaches to management operations.................................................................................8P5 Importance of operations management to achieve objectives of Amazon...........................10P6 Business environment factors which has an impact on decision-making and operationalmanagement..............................................................................................................................11External influences.........................................................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
TASK 1INTRODUCTIONThe leaders defined as an individual who influences group of people or teams by directing a path for achievement of goals and objectives with motivation. Whereas, managers manage the activities of subordinates by performing certain responsibilities towards organisational goals and objectives in achieving. The organisation that is taken in this report for elaborating about the management operations is Amazon which is a biggest online shopping company provides door to door delivery of products and services. The differences and comparison between roles and characteristics of leader and manger is detailed with the help of leadership theories and management functions which enables to know more about efficiency in operations management. Application of theories in situational context is detailed with their importances and the factors that are influencing it externally and internally.P1 Compare role and characteristics of leader and manager The leader can be defined as a person, who influences group of other person, teams, orindividuals to perform for attaining particular task by motivating them (Slack 2015). Whereas,manager of Amazon controls, coordinates as well as directs the activities of individuals or groupby instructing and managing them for the attainment of objectives of Amazon. The following arethe roles, characteristics of leader and managers functions that are performed in Amazon forbringing effectiveness in efficiency. Differences in role and characteristics of leader and manager.LeaderManagerBy following certain responsibilities in termsof motivating individual, teams or group,leaders set an example to follow them.Manager helps through guidance in bringingout the capabilities of individuals or group theyare present in Amazon by controlling andcoordinating themLeaders set a path to follow for the attainmentof goals.Managers manage performances by controllingand coordination. With the help of directions, objectives areachieved by pursuing vision and motivation.By planning, coordinating, controlling,directing and managing time, Amazonobjectives are achieved.
Leaders facilitate in decision making process.Managers make decision on behalf ofemployees.Leaders control the activities of followers withcharm.Managers formally influence for effectiveperformances.Leaders follow heart while performing Managers appeals to employees forperformance of task and follow the headdepartment with their instructions.Leaders frequently change their performancewith time to time.Managers maintain stability while performingtheir functions.Leaders focus on the horizon vision. Manager concentrates on the presentperformances to achieve the task. Leaders inspire followers by taking risks. Managers by overall managing tries tominimise risk factors that are involved.Leaders concern about the right things toperform. Managers manage by performing the thingscorrectly.The roles and characteristics of leaders and managers are elaborated above by differencing andfollowings are the roles of leaders and functions of manager.Roles of leader in Amazon:The following are the roles of leaders that are detailed in this report as:Setting a clear vision: Leaders of Amazon set a clear vision for their followers andsubordinates to bring effectiveness in their performance in terms of motivating andguiding them in proper manner (Ellis and et.al., 2016). The role of a leader is an integral,part as they set a direction with appreciative performances. The leaders make tounderstand the work and bring out effectively by Instructing subordinates. Motivating employees: Instructions are given to the employees of Amazon regardingtheir performances by meeting their needs and appraisals in terms of their wellperformances of work. By this, the employees and followers get encouragement andboost their efficiency towards their performances as well as confront their hidden talentsfor achievements of results. The appraisals are also done in terms of providing incrementin monetary terms which enables other instructors and followers to perform well.
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