Management and Operations: Roles of Managers and Leaders in Morrison

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
Activity 1.........................................................................................................................................3
Company overview and its management structure......................................................................3
Role and definition of managers & leaders..................................................................................4
Differences between management and leadership.......................................................................5
Different roles of leadership and management in context to specific organizational situations. 6
Strengths and weaknesses of various approaches to management and leadership......................8
Activity 2- Covered in PPT .............................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Management and operation is a part of business practices, the administration of
companies are accountable to create great level of efficiency to managed day to day operations.
Operations management is concerned with transforming raw materials purchased through
suppliers into final products or services effectively. The present report is based on Morrison,
operating their business in UK and across the national boundaries effectively. It describes
information about company and their management structure. This study justify roles of manager
and leaders, differences between leadership & management. It explains, various roles of
leadership as well as management applicable to different situations in company, supported by
relevant theories. Furthermore, it clarifies the impact of leaders and managers on business, define
some possible suggestions for further betterment.
Activity 1
Company overview and its management structure
Online and offline supermarket purchasing or shopping is very easy at Morrisons, it is
considered as fourth biggest chain of supermarkets in UK. It was founded by William Morrison
in 1899, they began business as a butter and egg stall in Rawson market, England. Serving
consumer better, becoming more competitive, local solutions, simply & speed up, provide useful
and most popular services and making core supermarket power full again, are the 6 priorities of
this organization (Haleem and Jehangir, 2017). It recognized a chance to reposition itself as food
specialist within sector for everyone, they introduced market street concept to promote their fresh
food outlets and friendly consumers services in all over the world. They employed 110,000
workers and serves their products as well as services around 11 million consumers each week.
They have more than 490 stores in UK as it had 498 superstores across Wales, England and
Scotland. With the help of effective management structure the success of all the operation is
possible within Morrison wher range of skilled and professional applicants are working together
in order to achieve common objectives & goals.
The management structure of company is divided into sub sections where every one
performing effectively and complete their daily work on time.

From above illustration, regional manager is accountable for managing and considering
the whole of lower level workers, they effectively communicate with store manager to take
information about work practices and productivity of its workers within supermarket or store of
Morrisons. Furthermore, store manager is highly responsible to consider delayering chances,
increase flexibility of operations and modifications within stores via reducing unnecessary layers
of management which is quite beneficial for business growth as well as success within retail
sector.
Role and definition of managers & leaders
Manager is the person who practices managerial functions primarily, its duties includes
managing workers and other section of firm on daily basis. They are in charge of some group of
tasks and certain subset of firm. Manager plays vital role in company, they have to assure daily
activities of department and group of peoples work together. They perform functions like
staffing, controlling, managing and planning to gain competitive advantages. All these functions
is important for sustaining business effectively and running it smoothly within sector.
A person who are accountable to motivate workers, commands people and holds superior
position within organizations are known as leader. The role of effective leaders at workplace is to
formulate plans, define goals & objectives of business, organize staff to achieve specific aims