Key Approaches to Operational Management and Role Played by Managers and Leaders

This presentation explores the key approaches to operational management and the role played by managers and leaders. It discusses the significance and value of operations management, factors that impact operational management and decision making, and the functions of operation management. It also delves into the impact of culture, social factors, corporate social responsibility, sustainability, and the contemporary business environment on operational management. Real-life examples and references are provided to enhance understanding.

Management and
Operations
(PART -2)

Table of Contents
 Introduction
 Key approaches to operational management and role played by
managers and leaders
 Significance & Value of Operations Management
 Factors that posses impact on operational management &
process of decision making
 Conclusion
 References

Operation's management is a business practise which has a aim of
achievement of efficiency in a business and improving overall
profitability. This function involves designing and keeping a control on
different process and operational activities. Another part involves
designing of functions to make development of services and products.
INTRODUCTION

Key approaches to operational management
and role played by managers and leaders
There are various method which posses a impact on growth of
organisation. In case of Corus manager is focussing on various approaches
such as six sigma, TQM, lean principle for carrying of business activities.
Below discussed are some of the approaches used in Corus:

Contd..
Six Sigma: This method is concern
with reduction of wastage of resources
in a organisation. In this tool DMAIC
approach is used which is related top
define, measure, analyse, improve and
control for making quality products
for their customers.

Contd..
Lean Management: It is the function
which is helping in reduction of waste
and further improving of quality of
products & services in regular interval
of time. These tools are helpful in the
process by elimination of wastage and
increasing efficiency in overall
functioning of organisation.

Contd..
TQM: TQM is commonly referred as total
quality management tool which is
emphasising on maintenance of quality
standards of products, appropriate
strategies should be used for attracting
more customers.

Importance & Value of Operations
Management
Operations management is a practise of business which is used for
creation of high profit and effectiveness in a organisation. This process
is relate to conversion of raw material in final goods for satisfaction of
various stakeholders. Managers are able to produce goods with high
quality which assist them further in having a competitive advantage in
the market. In Corus managers are making attempts to manage and
control all their process so that positive outcomes are drawn.

Functions of Operation Management
Significance is discussed below:
Reduction of Cost
Enhancement of productivity

Management By Objectives
Management by Objectives: This is a tool which is commonly accepted
in companies for making various improvements required in employee
performance. In context with Corus, Company is using this model for
clearly defining what are overall goals & objectives required to be
achieved by employees & management. This provides a complete
direction to whole workforce as to which area of operation they have to
work for achieving their laid objectives.

Factors that posses impact on operational
management & process of decision making
Business environment consists of various elements which has a
significant impact on maintenance of customer relationship. Operations
management is concern with overall functioning of organisation. There
are some factors which posses impact on operations management &
decision making by all the leaders in company. Some of these factors
which has a influence on decision making function of leaders in Corus
is described below:

Contd...
 Corporate social Responsibility
 Social factors
 Sustainability
 Culture
 Contemporary business environment

Culture
Culture:
Meaning: Culture of the organisation is a system of belief and values which is
having relation with how employee behaviour is governed in organisation.
In organisation: In Corus, It is very necessary that employees are working in a
positive environment and at same time they are feeling secure.
.

Social factors
Meaning: There are some social factors that have to be considered by managers
and leaders and these are related to customs and beliefs in a organisation.
Operations manner is affected by social factors present in the external business
environment such as structure of supply, demand is always changing and is
never constant.
In organisation: In Corus, there is requirement of detailed research by managers
so that overall understanding of various social factors and its impact can be
understood on internal functioning of the company.

Corporate social responsibility
Meaning: This factor is associated with various business responsibilities by a
organisation towards their stakeholders such as customers, employees,
investors, suppliers, shareholder etc. in
Operations in organisation: Corus, organisation is making adequate efforts to
fulfil all their social responsibilities in a appropriate manner so that all the
stakeholder are satisfied and this will lead to implementation and adoption of
change in a better manner.

Sustainability
Meaning: Sustainability is a factor which is concern with growth of business
without possession and harm to environment or people living in society.
Operations in organisation: Important for every organization managers in
Corus are making efforts to bring innovation in overall services such e-
commerce website are been build up and links are divided so that customers
are able to easily access and certain sustainable measures are taken by the
organization.

Contemporary business environment
Meaning: Contemporary business environment consists of various factors that
are present externally and affect all the different types of decision that
managers and leaders make in Corus.
Operations in organisation: All the activities that are part of external
business environment impact the functioning of business organisations
internally. Such as In Corus if there is a change between the expectations of
their present and targeted customer base then it will lead to large number of
changes that have to be bought in overall structure and way functions are
being performed in the organisation.
:

Conclusion
From the above report, it has been concluded that leadership is
significant in motivating the employees to work towards the
organisational goals. There are different approaches and styles of
this which can be applied by the leaders for effectively management
of human resource. Furthermore, this can lead to desired results by
mitigating conflicts in the workforce.

References
 Blanco, J.L., Fuchs, S., Parsons, M. and Ribeirinho, M.J., 2018.
Artificial intelligence: Construction technology's next frontier.
Building Economist, The, (Sep 2018), p.7.
 Chouksey, S. and Sirsikar, S., 2016, March. An Efficient And
Economical Solution For Future Traffic Management System Using
RFID. In Proceedings of the Second International Conference on
Information and Communication Technology for Competitive
Strategies (pp. 1-5).

Thank You