Roles of Managers and Leaders

MANAGEMENT
AND OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Introduction to Organisation's Management Structure...........................................................1
Definition of Roles of Managers and Leaders........................................................................2
Analysis of Roles of Management and Leadership in Different Situation.............................5
Evaluation of Strengths and Weaknesses of Different Approaches of Leadership................7
Impact of managers and leaders on organisation and recommendations...............................8
TASK 2............................................................................................................................................9
Key Operations of Aldi..........................................................................................................9
Key Operational Functions and Roles and Responsibilities of Managers.............................9
Key Operational Approaches to Operations Management...................................................10
Importance and Value to Operations Management..............................................................11
Evaluation of Impact of Environmental Factors..................................................................12
Improvements in Operational Efficiencies...........................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Management refers to an organisational practice, which includes planning, organising,
directing as well as controlling all the functioning within an organisation. Operations, on the
other hand, are all the activities performed within a company that allows the firm to achieve its
organisational objectives (Tristancho and Gutiérrez, 2012). Furthermore, both these factors are
quite important for an organisation in order to effectively gain a better position within the
marketplace. The report below is based on Aldi, which is a supermarket chain operating in UK.
It covers in detail the definition of roles of both managers and leaders and analysis of roles of
management and leadership regarding various organisational situations. It also covers evaluation
of strengths and weaknesses of various approaches to leadership and management to draw
effective conclusions supporting theories of leadership. Furthermore, the report also includes key
operational functions of an organisation and roles and responsibilities of managers within the
same. It also involves impact of external business environment on decision-making of leaders
and managers and ways to improve operational efficiencies.
TASK 1
Introduction to Organisation's Management Structure
Aldi is a supermarket chain which has an effective presence within the UK. The firm is
considered to be quite consistent in terms of profitability as well as effective when it comes to
management (Wang, Jie and Abareshi, 2015). The firm has various departments which have
different operations to perform and are appropriately managed within the organisation.
Following is the Management Structure of Aldi:
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Illustration 1: Aldi Management Structure, 2019
(Source: Aldi Management Structure, 2019)
Definition of Roles of Managers and Leaders
Managers are the individuals who are supposed to manage all the operations and
resources within an organisation. They are one of the key entities within a company could be an
effective asset (Wen-chao, Fan and Wen-wen, 2012). There are several roles which these
individuals are required to play according to Henry Mintzberg, which are discussed below: Liaison: Managers within Aldi play a crucial role within the company as they act as a
liaison between different departments within the structure of the company as well as with
external contacts as well. Figurehead: A manager plays a crucial role in fulfilling various social as well as
responsibilities, which are essential within an organisation.
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