Management and Operations: Evaluating Leadership Approaches and Theories

MANAGEMENT AND
OPERATIONS

Table of Contents

INTRODUCTION
Management & operations are key elements of strength in a company, it aid to enhance
operational efficiency rather than before. In recent time effective operational & management practices are
important for growth and success of business companies. It helps to manage each and every activity of
business in effective manner and increase productivity level. The current study is based on Lidl a German
international supermarket chain in UK. It is a part of Schwarz group fifth biggest retailer in world with
sale of more than €104.3 Billion.
It will evaluate varied approaches & theories to leadership, comparison of different characteristics
& roles of leader and manager in company and also define analysis between role of leader and function of
manage by effectively apply range of concepts as well as theories. Furthermore, through this assignment
role of leader and function of manager in different situational context will be justified. Strength and
weakness of several approaches within work atmosphere will define and also explain application of
operations management and factors that impact on organization. It also clarifies value and importance of
OM in achieving business objectives.
PART 1
Critical evaluation of different leadership approaches and theories
It evaluate that situational leadership approach is one of the best concepts used in context of Lidl
to handle overall situation. The main benefit of this model is that it is easy to comprehend and use by
leaders while recruiting and hiring skilled applicants. With this approach leader can identify the needs of
workforce in effective manner. It allows them to understand whole situation and take better actions
accordingly. By adapting and implementing situational leadership model leader in company efficiently
recruit new team members. They analyze need for change and manage it appropriately by focusing on
overall business environment. This approach aids to build strong relationship and enhance individual
performance level rather than before. On the other hand, with this method leader only focus on immediate
needs more than long term that is not beneficial for business growth.
Manager in Lidl Company use contingency approach of management in context of performance
management that is suitable for situation and cater desire outcomes. This model allows firm and its
manager to select appropriate management style in different contexts or situations. Because of profitable
characteristics that this model proposes it can be great utilize to managers or leaders also. Despite benefits

and features that contingency management approach has to offer to company it is not completely liberated
from criticism.
Comparison and definition of several roles & characteristics of leader and manager
Leader is a person who obtains work done from workers concerning aims and objectives of
company.
Roles and characteristics of leader-
Team builder-
Leader play vital role in building team through their support and directions to workers in
systematic manner which are able to achieve set aims of Lidl (Casanova-Charles, 2019). Leader is able
to build a team they direct and guide appropriately.
Motivator-
The another role of leader in company is to motivate existing as well as new applicants and drive
them towards achieving objectives and aims of organization.
Communication-
It is one of the best characteristics among leader which make them able to understand and solve
staff issues in systematic manner.
For example, in conflict management situation leader play essential role. They motivate staff to
raise their performance level and communicate with them to resolve their issues.
Empathy
Another characteristic of leader is empathy that makes them more successful they have enough
open mindedness to comprehend their workers motivations.
Characteristics and roles of manager-
Manager is an individual in company who is accountable for managing and designing work of
business in direction of per determine aims of organization.
Strategy planner-