Cross Cultural Teams: People Issues in Global Business

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This presentation discusses the challenges of managing cross-cultural teams in a global business environment. It explores the issues faced by expatriate managers, the skills and abilities required for successful international management, the impact of multivariate analysis in the recruitment of international managers, and the acculturation issues in expatriation and repatriation. The presentation provides valuable insights into management and organization in a global environment.

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MANAGEMENT AND
ORGANISATION IN A
GLOBAL ENVIRONMENT
TOPIC 11: Cross Cultural Teams: People
Issues in Global Business

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INTRODUCTION
Every organization wants to spread its business overall
the global stage.
There are different cultures and hierarchy
The demand of the customers are different.
Required to maintain the needs according to the needs
of the customer.
There is also differentiation among the employees.
So they need to arrange effective training for the
employees of their company.
The organizations have to interact with the international
companies.
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GENERAL FRAMEWORK
THE CHALLENGES OF RECRUITING AND EFFECTIVELY
MANAGING CROSS-CULTURAL TEAMS
The globalized companies are
in the target of increasing their
growth and profit.
Expansion opportunities are
present globally
There are different employees
and teams with their individual
cultures and backgrounds.
Various issues like
communication problem,
problem in adaptation and
more have been raised.
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INDIVIDUAL COMPONENTS
ISSUES FACED BY THE EXPATRIATE MANAGER
The manager may have to face problem
by working in a high IDV company.
Communicate properly with the
employees and others for every task
may bring problem to the manager as.
The manager may be from different
culture and background.
Indulgence of high level can help the
manager.

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INDIVIDUAL COMPONENTS
ISSUES FACED BY THE EXPATRIATE MANAGER
Hofstede’s Cultural Dimension
This strategy allows the
determination of the culture of the
society. It also helps to divert their
work culture and behavior.
Individualism vs collectivism (IDV).
Power Distance Index (PDI)
Masculinity vs Femininity (MAS)
Uncertainty avoidance (UAI)
Long-term orientation vs.Short-
term orientation (LTO)
Indulgence vs Restraint (IND)
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HOFSTEDE’S CULTURAL DIMENSION
Power Distance Index (PDI): It helps the society of lower class public
in perceiving the power.
Indulgence vs Restraint (IND): Becoming a indulgent minded
manager from restraint can affect the post of a manager
Individualism vs collectivism (IDV): It is difficult for a manager from
the individualistic society to understand the bond among the people
of other region.
Uncertainty avoidance (UAI): It becomes uncomfortable for the
employees who entry into the lower UAI from the higher.
Long-term orientation vs.Short-term orientation (LTO): The manager
and the employees may have to face some issues in the time of
making decision.
Masculinity vs Femininity (MAS): The manager may have to face
problems for moving to other region and culture from his own.
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THE SKILLS AND ABILITIES OF A SUCCESSFUL
INTERNATIONAL MANAGER
The manager should have a excellent
communication skill
It would help to reduce any issue and make
the manager able to motivate the employee.
As an example in Apple company Steve job
created an proper communication channel
which lead to the enormous success.
The manager must have to be ideal so
Needs to manage the issues of culture
differentiation.
Should know the strategy of improvement
which would help to broad the business.

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THE SKILLS AND ABILITIES OF A SUCCESSFUL
INTERNATIONAL MANAGER
The manager also needs to have
a good interpersonal skill which
would help to increase the
confidence and help in decision
making.
Various managers are there who
leave their marks in international
context such as Warren Buffet,
Marry Barra and many more.
The manager of a company must
have the power of adapting new
technologies.
Should have to facilitate the
proper leadership style.
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THE EFFECT OF MULTIVARIATE ANALYSIS IN THE
RECRUITMENT OF INTERNATIONAL MANAGERS:
The international companies also need a
manager who have excellent skills and
experience.
The manager of any international company
has the capability to handle the employees
and team to a significant way and
Must has the ability to increase profit of the
company.
As per the analysis, it can be said that the
international companies select their manager
based on inverse design, capability and more.
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ACCULTURATION ISSUES IN EXPATRIATION AND
REPATRIATION OF INTERNATIONAL MANAGERS
Acculturation issues
contain discrimination,
perceived, personality,
attitude and others.
The sender mainly
sends money to the
other country in this
repatriation.

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CONCLUSION
From the above discussion the knowledge about issues
of cultures and its solution has been gained.
The skills are demand for a manager of any
international company also has been gained.
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REFERENCE
Binder, J., 2016, Global project management: communication, collaboration and management across borders. Routledge.
Cascio, W.F., 2015. Managing human resources. McGraw-Hill.
Chawla, N., Gabriel, A.S., Dahling, J.J. & Patel, K., 2016, Feedback dynamics are critical to improving performance management
systems. Industrial and Organizational Psychology, 9(2), pp.260-266.
De Mooij, M., 2018, Global marketing and advertising: Understanding cultural paradoxes. SAGE Publications Limited.
Hofstede, G., 2010. Geert hofstede. National cultural dimensions.
Mazanec, J.A., Crotts, J.C., Gursoy, D. & Lu, L., 2015, Homogeneity versus heterogeneity of cultural values: An item-response
theoretical approach applying Hofstede's cultural dimensions in a single nation. Tourism Management, 48, pp.299-304.
Mulki, J.P., Caemmerer, B. & Hegde, G.S., 2015, Leadership style, salesperson's work effort and job performance: the influence of
power distance. Journal of Personal Selling & Sales Management, 35(1), pp.3-22.
Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource management: Gaining a competitive advantage. New
York, NY: McGraw-Hill Education.
Reese, G., Rosenmann, A. & McGarty, C., 2015, Globalisation and global concern: Developing social psychology of human responses
to global challenges. European Journal of Social Psychology, 45(7), pp.799-805.
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