Report on Management and Running SME

MANAGEMENT
AND
RUNNING SME

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1.Discuss the main considerations a small business or social enterprise needs to address
when planning and allocating resources to achieve business objectives................................4
M1. Apply relevant tools and techniques in a structured and analytical way to plan and
allocate resources in an organisational context......................................................................5
M2. Assess the importance of planning and allocating resources to achieve the business
objectives................................................................................................................................6
D1. Critically analyse the application of appropriate resources to demonstrate links between
resource allocation and achievement of business objectives..................................................6
TASK 2............................................................................................................................................7
P2. Explain and evaluate different processes of customer relationship management for a small
business or social enterprise...................................................................................................7
P3. The way small business can develop transnationally and determine merits and demerits.
................................................................................................................................................8
M3 Apply and evaluate the elements of the customer relationship management process in
relation to achieving business objectives...............................................................................9
M4 Evaluate the potential to develop transnational operations using the stage model of
internationalisation, assessing both benefits and challenges................................................10
D2 Critically evaluate the customer relationship management process at all stages and provide
recommendations for overcoming challenges of developing transnational operations........10
TASK 3..........................................................................................................................................11
P4 Produce an annual itemised monthly cash flow forecast showing fixed and variable costs
set against income for a specific organisation......................................................................11
P5 Explain how break- even analysis could be applied to an organisational situation........14
P6 Interpret key financial statements for an organisation in relation to how they contribute to
the successful management of the organisation...................................................................14
M5. Apply appropriate quantitative and analytical techniques to provide an appropriately
detailed cash flow forecast and break-even analysis............................................................17

D3. Produce an accurate cash flow forecast and break-even analysis with a critical evaluation
of how key financial statements contribute to the successful management of the business.17
TASK 4..........................................................................................................................................18
P7. Discuss key legislation and regulations that have implications on small businesses or
social enterprises..................................................................................................................18
M6 Evaluate the implications of key legislation and regulations in an organisational context.
..............................................................................................................................................18
D4 Critically evaluate key legislation and regulations that affect small businesses or social
enterprise organisations, taking future developments and changes into account.................19
CONCLUSION..............................................................................................................................19
REFERENCE.................................................................................................................................21

INTRODUCTION
Small and medium enterprise they are non-subsidiary enterprises where various types of policies and plans are used to manage the
several types of functions and operation of any enterprises. SME refer to small and medium business group of company which always try to
implement new as well as advanced technology in order to explore its business in various parts of world. There is various type of small and
business organisations that is performing in United Kingdom (Abuznaid, 2014). If we talk about the United Kingdom where very large number
of competition between them Walker & Dunlop is small and medium company, there Chairman and CEO is Willy maker and Executive vice
president is Steve Theobald. This company provide the most and best acquisition loan seen in years their work is step by step and cost
effectively. Walker and Dunlop is leading to the best every customers and every projects there mission is commercial real estate finance in
whole country there purpose is blend of trusted, build relation on every client and person like mutual type and make good reputation among the
society and so that aim is the big lenders in real state like commercial base in the country. This report is explain of the various method and
processes in the different type operations in efficient way so it is also explain the role of real state and loans and providing loan in the country in
effective way. Walker & Dunlop is asset of the management providing the stability of financial performance according to other competitor the
walker and Dunlop is different in providing superior loan service and everything to others.
TASK 1
P1.Discuss the main considerations a small business or social enterprise needs to address when planning and allocating resources to achieve
business objectives.
The management of any type of organisation that is needs to focus on to improve the management of different types you have to decide
on the business planning’s you have to increase the chances and business venture according to this start of your plans then you will needs to
guess and plan your messages and drafts one of the most important reason to plan your project and their contents according to business planning
so any small and medium enterprise objective is mainly plan of their contains and strategy for the organisations. Business plan is very
complicated documents that is making a lot of decisions and plans.
People and skills: people and skill is the pattern of behaviour and interaction with the among peoples that is related to the ability,
interaction, and personal effectiveness etc. so all over In order to improve the skills and knowledge of employee working in the organisation
basically human resource department is playing an important role in any organisation. This department is the backbone of any organisation.
Being a part it determine the service and facility types of requirement which are given good services for their customers. Walker and Dunlop
Chairman and chief Executive officer is capability to regulate their as per their capabilities in order to complete (Sluyterman, 2013).
Vision, goals and objectives: mission, vision and objective of the organisation is the very important tool in every organisation because
every organisation need to determine the objective of the mission for the organisations. The management needs to determine the condition of
market before starting its business the vision of any organisation need to explain the vision of the company and maximise of its profit level. This
leads to maintain effectiveness and efficient to perform different types of activities of the company in proper manner
Financial resource: financial resource is the most important part of any company. Financial resource is the term of financial control and
there structures like funds, cash, and other equivalents of the organisations every activities of company is based on this part because. And
financial control is very important part of the organisation where we are managing the all organisation work relate to the capital. The manager of
company need to analyses about the financial position of organisation this contain Balance sheet, P&L account and many other assets.
M1. Apply relevant tools and techniques in a structured and analytical way to plan and allocate resources in an organisational context.
Allocate the different resource and implement effective plan in order to perform different function of organisation in effective way. The
management want to consider two types of project management techniques which are describe below:
Gantt chart: This is the tool which is used to the number of product and which are the required fulfil of the demand and complete the
desire of the customers in proper manner this is main goal of the according to Gantt chart complete the objective and goals of the organisation in
effective and proper way this tool is use for satisfy the customer need and wants. This is helps to attract large number of customer in proper
manner. Gantt chart is use in graphical solution in accounting for project management there are many type of policies and strategies implement
in a company in effective and efficient way (Volery, Mueller and von Siemens, 2015).
Critical path analysis: critical path is most and very effective technique that is use in the organisation in different type of operations that
is very perspective of the business in proper manner. Basically critical path is a method that is set on the project in proper way. That is
commonly use in evaluate techniques.
M2. Assess the importance of planning and allocating resources to achieve the business objectives.
In any organisation there is achieve setting of objective goals and prepare the many type of policies and plans that function is very useful
in any organisation. In order to planning and resources that is very effective track for the organisations there is some resources in organisation
like funds, time and materials to prepare the many type of policies and plans in the organisation to proper form. Through proper planning,
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