Management Assignment 2022

Management
8/3/2019
Emirates Airline

Management 1
Contents
1.0 Introduction to organisation.......................................................................................................2
1.1 Organisation overview...........................................................................................................2
1.2 Products/services of organisation..........................................................................................2
1.3 Customers and their needs.....................................................................................................2
1.4 Purpose, goals, and financial structure..................................................................................3
1.4.1 Financial structure and decision making........................................................................3
1.4.2 Previous financial performance......................................................................................4
1.4.3 Future Financial goals.....................................................................................................4
1.5 PESTLE analysis...................................................................................................................5
2.0 Structure of the organisation......................................................................................................6
2.1 Organisational structure and four functions..........................................................................6
2.2 Functions working together...................................................................................................8
2.3 Organisational culture............................................................................................................9
3.0 HRM/L&D Function...............................................................................................................10
3.1 HRM/L&D Function activities supports the organisation...................................................10
3.2 HRM and L&D professionals supporting managers and employees...................................11
4.0 References................................................................................................................................13

Management 2
1.0 Introduction to organisation
1.1 Organisation overview
Emirate is a well-recognised airline that is based in Dubai, UAE that started the journey in year
1985 when they began with their operations along with the two aircraft. In the current era, the
company fly the world’s biggest fleets of Airbus A380s and Boeing 777s that are providing the
customers with comforts of latest and with the most efficient wide-body aircraft in the skies
(Emirates, 2019).
1.2 Products/services of organisation
The airline offers the service to the customer to travel from one place to another that
accomplishes their destination. The services that are provided by the company include first class,
business class and economy class for the passengers who generally visit for the tourist purpose
(Emirates, 2019). In addition to this, the cargo services and ground services are provided by
Emirates with experiences and knowledgeable personnel that add value to their experience.
1.3 Customers and their needs
The customers major include domestic and international customers either tourist or people who
visit the place for their business meetings. In the year 2018, Emirates Company carried more
than 4 million passengers on its US routes with an average seat factor of 81%. Moreover, this
global airline serves their services in 155 airports with 83 countries in the hub of Dubai. The
airline offer high-yield tourists with business travellers from diverse developing markets in
Middle East, Africa, and Asia Pacific (Emirates, 2019).

Management 3
The needs of customer include safe, secure, quick, easy, and quality experience in the flight of
Emirates with affordability in terms of ticket prices of flight (Emirates, 2019). The customers of
are looking for easy travel with the help of flight.
1.4 Purpose, goals, and financial structure
1.4.1 Financial structure and decision making
Finance function structure of the emirates include the detailed description of the elements like
short-term liabilities, short-term debt, long-term debts and many other the elements that the
business uses to finance its assets. The financial function structure shows changes in equity and
liability of the Emirates from the 2018-19 to 2017-18 (Emirates, 2019). It has been found that the
liabilities of the company have been decreased and assets are improved.
(Source: Emirates, 2019)
The company has different department that deals with financial and its management in Emirates
that is conducted by manager of department and its subordinates.