This memo discusses the advantages and disadvantages of virtual communication in modern organizations. It provides insights on how to implement virtual communication tools effectively. The memo is addressed to the marketing director of ABC Company.
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Running head: MANAGEMENT COMMUNICATION Virtual Management Communication Name of the student Name of the university Author Note:
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2 MANAGEMENT COMMUNICATION Table of Contents Introduction......................................................................................................................................3 Memo...............................................................................................................................................4 References........................................................................................................................................7
3 MANAGEMENT COMMUNICATION Introduction The following memo is based on the virtual communication models that are followed by most of the modern organizations of the globe. The management of most of the organizations have started implementing the virtual communication models in order to ensure the presence of a smooth communication and learning for the employees around the globe. The presence of such a model ensures that the employees are aware of the developments of the industries and the market along with other professional developments in a positive manner. The introduction is followed by a memo addressed to the marketing director of theABC Companywho intends to have a detailed report on Virtual Communication. The report will form the basis of whether the management of ABC company will implement the virtual communication or not.
4 MANAGEMENT COMMUNICATION Memo ABC Company Private Limited 40 Parkes Road Melbourne Victoria, 3004, (03)8564-6453 To, Mr. John Hammond From, Adam Stones Subject: (Use of Virtual Communication in the business) There has been a huge debate going on in the industry on whether to use the latest virtual communication tools or whether to not. The debate has been going on for quite some time and is showing no signs of cease. My own study on virtual communication has been essential in these regards as I have been able to gain valuable insights regarding the same. Communication can be defined as a valuable asset of the human nature(Choquet 2016). The sharing of ideas, information and thoughts from a person to other can be described as communication. Humans have derived and use different forms of communication processes to understand and express their feelings for each other. The communication process can be facial expressions, non-verbal methods and other kinds of gestures. However the modern form of communication has taken over by storm with the advent of technology. Virtual Communication can be said to be as a mode
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5 MANAGEMENT COMMUNICATION of communication that considers the use of the technology(Wei Thurasamy and Popa 2018). This technology includes both audio and video technologies and thus can be said to be one of the most advanced forms of technology. The presence of video conferencing, audio conferencing and the rise in the use of the other virtual forms of communicating has led to the advent of the communication. My own research on virtual communication has derived some advantages as well as disadvantages of the same. The advantages include; a.Fastmodeofcommunicationthatincludesinstantmessagingapplication,web conferencing tools, instant messaging tools. b.Securityis one of the most essential components as the conferencing tools are all encrypted and use different kinds of encryption tools that are important for the business c.Cost effective:Apart from being quick, virtual communication helps to save a huge sum of money. A video call can be initiated rather than staying physically present and meeting someone. The saving of huge amount of time and money helps in the following process. d.Enablestheorganizationstoharnessthetalentsfrom anywhere e.Promotion of flexibility is another major advantage for the business. The disadvantages of the following applications on the other hand include the likes of; a.There are always security concerns with the organization while they use the different types of the virtual tools
6 MANAGEMENT COMMUNICATION b.TechnicalProblemscancausedifferenttypesofharassmenttothebusiness organizations that use the virtual communication tools. The communication depends totallyoninternet,machinesanddifferentkindsofsoftware.Thisleadsto malfunctioning at any point of time. c.The absence of non verbal communication is another major disadvantage for the business.Someofthevirtualcommunicationprocesses,likevoice calls do not accommodate faces of people. The assessment of the advantages and disadvantages of both the methods has led me to come to a strong conclusion. It can be seen that the virtual communication methods have an important role to play in the future of the modern business organizations. Though there are some clear disadvantages of implementing the virtual communicating tools in the business the fact that operations attain a global and highly productive structure makes virtual communications one of the most important assets to be procured by the organization(Ladyshewsky 2016). Therefore I would recommend implementing the virtual communication tools in the organization but not on the sacrifice of the traditional communication tools. The management of the organization must keep both the technologically advanced as well as the traditional tools of communication in a aligned manner to ensure the proper functioning of the business. Attachments; Mr. Patrick Arnold (Deputy Marketing Manager)
7 MANAGEMENT COMMUNICATION Bibliography Choquet, C., Certification Inc, 2016.Electronic virtual certification by data processing method via a communication network. U.S. Patent Application 14/961,432. Kasemsap, K., 2016. Examining the roles of virtual team and information technology in global business. InStrategic management and leadership for systems development in virtual spaces(pp. 1-21). IGI Global. Ladyshewsky, R., 2016. The virtual professor and online teaching, administration and research: Issues for globally dispersed business faculty.International Journal of e-Learning and Distance Education,32(2), pp.1-15. Popescu, F. and Warmenhoven, R., 2018, July. Use of technology and virtual communication via global virtual teams at Arnhem business school. InInternational Conference on Applied Human Factors and Ergonomics(pp. 239-248). Springer, Cham. Wei, L.H., Thurasamy, R. and Popa, S., 2018. Managing virtual teams for open innovation in Global Business Services industry.Management Decision,56(6), pp.1285-1305.