Management and Communication - Desklib

Running head: MANAGEMENT AND COMMUNICATION
Management and Communication
Name of the Student
Name of the University
Author note

1MANAGEMENT AND COMMUNICATION
Table of Content
Activity 1:...................................................................................................................................3
Vision of Fast Track...............................................................................................................3
Business Objectives of Fast Track.........................................................................................3
Responsibilities and communication details..........................................................................3
Expectation of the company...................................................................................................4
Activity 2 A................................................................................................................................4
Introduction:...........................................................................................................................4
Discussion:.............................................................................................................................5
Conclusion:............................................................................................................................6
Activity 2 B:...............................................................................................................................6
Meeting Minutes....................................................................................................................7
Essential ethical consideration during the decision-making and development process:........8
Activity 3 A and 3B:..................................................................................................................9
Meeting for Managers:...........................................................................................................9
Meeting for employees:........................................................................................................10
Reference:................................................................................................................................11

2MANAGEMENT AND COMMUNICATION
Activity 1:
Vision of Fast Track
Fast Track Couriers is a courier company operating in New South Wales from last 15
years (Fasttrackcouriersydney.com 2016). The vision of this company is to delivering the
medium to large size packages across the Sydney in shortest amount of time while making
increasing amount of profit with service quality and customer satisfaction.
Business Objectives of Fast Track
 To expand the market share by 7.5% (Fasttrackcouriersydney.com 2016)
 To expand services from local to regional NSW
 To develop and integrated distribution system by utilising information technology
 To motivate workforce and improve performance
Responsibilities and communication details
Individuals or
group
Specific
identification
Responsibilities Communication Details
(Email)
Human Resource
Manager
Alice Cooper Training, Developing,
Recruiting employees
and maintain healthy
relationship within
workforce
[e-mail]
Sales manager Brad Freeman Managing the sales
team, aligning with the
sales and marketing
objectives
[e-mail]
Trucking manager Mathieu Scott Lead and manage truck
drivers and their
activities
[e-mail]
Office manager Adolf Frisky Manage
administration, and
frisky.adolf2ftrack.au

3MANAGEMENT AND COMMUNICATION
accounts department
Accountant Martha Stewart Making budget, taking
financial update,
payroll and other
financial accountings
[e-mail]
Admin, Support,
Reception
Loraine Bale Maintenance,
reception, supporting
action, administration
[e-mail]
Expectation of the company
o Implementing PDA and GPS usage in their productivity function within first quarter
of the 2017 financial year
o Implement one person per truck policy by using automatic lift gates within first
quarter of the 2017 financial year (Fasttrackcouriersydney.com 2016)
o Efficient technological implementation and adequate information integrity for
boosting up the profit margin
Activity 2 A
Introduction:
Participation of decision making process and being aware of the whole purpose and
procedure of the changes is crucial for this operational alteration. The purpose of this report is
to influence, support and provide the resources for individuals and groups at Fast Track
Couriers in order to enable them in participation of decision-making process while
contributing to innovation improvement and implementation.