Management Communication: Formal and Informal Channels

Management Communication 0
Title: Management Communication
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Management Communication 1
Abstract
This report summarizes the introduction on communication plans and idea of sharing the
expressions and ideas with people. The report provides an overview on relevant issues. The
personal and interpersonal aspects of communication have been elaborated. The personal and
interpersonal aspects of communication deal with the human exchange of messages throughout
the departments. The formal communication channels like downward, upward and horizontal
which overviews the transmission of messages over the different departmental channels has been
elaborated. A brief has been provided on informal channels of communication like gossip and
grapevine and how they impact the executives within the organization system.
An overview of effective communication strategies in business organizations has been
given. The communications strategy must be dealt effectively at macro and micro levels. An
overview has been provided on how the communication theory is written across the different
departmental levels and how it is implemented at the organizational levels. An overview has
been provided for recommendations on how the effective communication must be implemented
at different levels. The effective communication process must be analyzed by the senior
managers and executives for reaching to social media. This is followed by a conclusion which
effectively deals with a brief over the subject matter.
Contents

Management Communication 2
Introduction....................................................................................................................................3
1. Formal Communication Channels.......................................................................................3
Issue 1.1 Formal Communication Channels in Macro Organizations............................................3
Issue 1.2 Formal Communication Channels in Micro Organizations.............................................4
Issue 1.3 Informal Communication Channels...................................................................................5
Conclusion......................................................................................................................................7
References.....................................................................................................................................9
Introduction
Communication is the wholesome procedure of sending and receiving messages through non-
verbal or verbal measures which may include the oral communication, speech and writing

Management Communication 3
graphical representations and signals, behavior and signs. This involves exchange and creation of
the meaningful words. It is a symbolic procedure wherein maintenance, repair and
transformation of real ideas take place. The idea can be shared with persons involved with
communication process. A process is involved through which emotions are conveyed and
thoughts to another party. This is the ability of human to transfer specific meanings through
which meanings can be transferred and makes them apart from the other beings. Effective
communication management is the procedure through which an organization deals with an
organization deals with unexpected and disruptive events which may harm the stakeholders and
organizations. In contrast with risk management, potential threats may be assessed and IT
communication management tools can deal with the threats in an effective manner.
1. Formal Communication Channels
Formal communication channels require constant interaction with each other to ensure the
formal communication is taking place actively within the two or more people or departmental
heads (Duffy and O’Rourke, 2014)
Issue 1.1 Formal Communication Channels in Macro Organizations
Upward communication is a new age management concept wherein the employees are able to
communicate the issues to the top management is termed as upward communication. This
involves participative management techniques and communication takes place from lower levels
to higher levels. Horizontal communication is the backbone of macro organizations. This takes
places between the heads of the two departments and helps in decision making capacities. For
instance-the finance department must collaborate with the collection team to ensure enough
finance must be able to procure the goods from the market (Maulidiyanti, 2018).