Management Decision Making

Running Head: MANAGEMENT DECISION MAKING
MANAGEMENT DECISION MAKING
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1MANAGEMENT DECISION MAKING
Executive summary
Uber is one of the promising business organisation presently working in several countries around
the world. Currently the company is facing severe problem regarding its organisational culture
where sexual harassment and toxic culture affected the organisational proficiency and turned the
organisational image upside down. Therefore, this report aims to resolve the issue and facilitate
better organisational framework. In result of this, this report is going to find out an important
decision making based on the McKinsey 7s model and finds out a mitigation strategy for Uber to
make a better workplace environment. In addition to this, a recommendation is also addressed in
order to ensure overcome the drawbacks in the decision making strategy and solidify the
management decision making profoundly.

2MANAGEMENT DECISION MAKING
Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................3
Issue identification.......................................................................................................................3
Theoretical concepts of organisational decision making.............................................................4
Decision making process and strategy.........................................................................................6
Recommendation.............................................................................................................................7
Conclusion.......................................................................................................................................7
Reference.........................................................................................................................................9
Appendix........................................................................................................................................12

3MANAGEMENT DECISION MAKING
Introduction
Sexual harassment is a serious issue to the organisational context of Uber. In 2017, the
company had fired more than 20 employees under the allegation of sexual harassment practice
within organisational culture (Solon 2017). However, the practice was still prevalent and requires
further introspection into the management decision making regarding the issue. Henceforth, this
research aims to focus on the management scope and practices to resolve issues like sexual
harassment in the workplace of Uber and propounds theories and practices based on the
empirical evidences that can make a better management decision making in Uber. The analysis
further focuses on some recommendation that will provide some measures that will facilitate
strategic advantages to the management in course of effective decision making.
Discussion
Issue identification
Workplace culture in Uber was not safe for the women and the company had a male
dominance over every matters. The situation got escalated after the allegation of sexual
harassment made by one of the Uber engineers, Susan Fowler (Solon 2017). The complaints
revealed that there are various accounts where sexual harassment and discrimination over gender
was a common practice that the Uber management followed deliberately. This toxic environment
in Uber was further reported in The Guardian that confirmed that the management of Uber did
not take adequate steps to curb down and resolve the malpractices in organisational culture
(Solon 2017). As a result of that it became a serious problem for the company to manage its
talented employees because they could not find space to endeavour their skills and creative