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Management Development Assignment

   

Added on  2020-05-16

5 Pages1105 Words31 Views
BS 3161 Workplace InternshipCoursework 1Student Name:Student ID:Subject Name:Subject ID:Date Due:Professor Name:1 | P a g e

CRITICAL REFLECTION, BASED UPON SELF ASSESSMENT OF PERSONAL AND MANAGERIAL DEVELOPMENT PART B: Video Reflection Self-reflection is critical for understanding and analysing individual progress. In internship self-reflection will allow analysing progress of the individual. I am working at Harder KulmRestaurant in Switzerland, a video for which I have recorded. In the video I was seen to besetting up table paper sheet and wine glass in the restaurant. A detailed analysis of myresponsibilities and job role has been discussed here. 1.Role and responsibilities in the workplaceI am a student of hotel management, currently having internship experience at the restaurant.During the course we have been trained in various aspects of hospitality for catering to restaurantand in turn customer needs. We had an immense transfer of learning during our course, whichwas successfully translated during my internship experience. During the experience, I was givenresponsibility for four table management within the entire restaurant. I had to arrange cutleriesand utilities prior to guests arrival, serve them and posts completion of meal, I was expected toclean the table. I was given limited responsibility as I am working as an intern. Therefore, myroles was restricted du ring the period, I could not extend my responsibilities at the restaurant.Within the workplace my workload and responsibilities were strictly restricted and limited toduties I had been ascertained with. I was given responsibility to take orders from guests and thenplace them in the kitchen. I used to take any complaints and try to resolve the matter as well. 2 | P a g e

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