Introduction of Management: Communication, Teamwork, Leadership and Motivation in Hell Pizza

Running head: INTRODUCTION OF MANAGEMENT
Introduction of Management
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1INTRODUCTION OF MANAGEMENT
Introduction
Employee management is the process of dealing and controlling the employees towards
leading organizational success (Sharma et al., 2016). The study is concerned with discussion of
the issues related to communication, working with team, leadership and motivation of Hell Pizza.
On the other hand, the study will also align specific theories to each of these aspects and provide
the examples from the case study of Hell Pizza.
Communication
Definition of Communication
Communication is the act of conveying the intended meaning of a communication
message from one group or entity to other group or entity (Jiang & Men, 2017). This process is
extremely important for organizations to communication the important information to both
internal as well as external stakeholders.
Happenings in Hell Pizza
Issues in communication are likely to happen, when the actual meaning of the
communication message is distorted to the receiver of the message. In case of Hell Pizza, the
organization faced most controversial complaints in their advertising campaign for its Lust pizza,
which involved sending out condoms in promotional materials. It was negatively communicated
to the media and customers as sexual intuition.

2INTRODUCTION OF MANAGEMENT
Shannon and Weaver Communication Model
Figure 1: Shannon and Weaver Communication Model
(Source: Harmon et al., 2015)
Shannon and Weaver Model Communication explain the communication between the
sender and receiver along with noise in the communication process. As per this model, the
meaning of actual message can be distorted in the presence of noise. In case of Hell Pizza, the
advertisement message of Lust pizza for sexual health and preventing teenage pregnancies was
actually distorted with the noise of media and customer concept like sexual intuition.
Media Richness
The controversy of advertisement for Lust pizza had sparkle of 685 written complaints.
Apart from that, the controversy of communication also attracted national media attention.
Sum Up
While summing up the communication aspect, the advertisement message of Lust pizza
had been misinterpreted to the customers and media having the concept of sexual intuition. The
actual message of sexual health and prevention of teenage pregnancy had got distorted to the
receiver.

3INTRODUCTION OF MANAGEMENT
Working with Team
Definition of Working with Team
Working effectively with team requires the act, willingness and patience to work with
other colleagues. Collaboration, brainstorming and joint projects are the norms of team
environment in an organization. Moreover, the employees in a team environment work
collaboratively towards achieving the common organizational goals (Costa et al., 2014). Absence
of team identity and lack of participation lead to issues in a team environment.
Happenings in Hell Pizza
In case of Hell Pizza, more than 1000 employees are employed in total 66 stores nationwide
under one umbrella of Hell pizza brand. The organization has become able to manage all these
employees successful through initiating a teamwork environment. The integrity among the team
of different franchisees has led to collaborative working culture in this organization.
Comprehensive Discussion
Collaborative team environment encourages the employees towards sharing the common
organization goals for their successful completion. The team environment of Hell Pizza was
never hampered with lack of team indentify. Everyone in the organization used to work with
their individual freedom and with integration with each other for achieving the iconic brand
success.
Sum Up
While summing up the aspect of working in team, it can be seen that the employees of Hell Pizza
used to work in collaborative team environment. The integration among the employees of
different franchisees has ultimately led to high level of iconic success of the organization.
Leadership
Definition of Leadership
Leadership is the practical skill and ability of an individual to lead and guide other
individuals. It is about the ability of an individual towards directing and implementing plan and