Management Information System: A Study on Air Arabia Egypt
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This study focuses on the management information system of Air Arabia Egypt, covering topics such as data conversion, criteria for selecting data, legal compliance, types of information, decision-making tools, and more.
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Table of Contents INTRODUCTION...........................................................................................................................1 Background.................................................................................................................................1 Aims/Objectives..........................................................................................................................1 Scope...........................................................................................................................................1 Task 1...............................................................................................................................................2 Process of converting data to information, understanding, knowledge and wisdom..................2 Key features at each stage in the cycle with conclusions and recommendations.......................2 Criteria applied when selecting data and information to support decision making....................2 Consider the validity of sources of information..........................................................................2 Functions of an organization's Management Information System (MIS)...................................2 Impact of MIS in terms of component efficiencies & wider organizational effectiveness.........3 Task 2...............................................................................................................................................3 Firm's duty in sourcing, sharing and storing information to ensure legal compliance...............3 Two types of information which may have restricted access within the organisation................3 Types of information which the firm can offer to employees and how this is accessed.............3 Four formats in which information can be offered.....................................................................3 How effective these formats are within the organisational context............................................4 Task 3...............................................................................................................................................4 Analyse one form of information to identify any patterns and trends........................................4 Impact of such patterns and trends have on the strategic decision making processes................4 Electronic decision making tools as per the scenario..................................................................4 Importance of valid management information when supporting the decision making process. .4 How it may assist with future planning activities at strategic level............................................5 Determine two sources which may assist in analysing data and information.............................5 Consider the value of internal and external sources....................................................................5 Consider all relevant factors, legal, ethical, social, essential to operations................................5
Task 4...............................................................................................................................................5 Methods use to develop data collection to inform and support strategic decision making.........5 Internal and external sources of information capture..................................................................6 Potential benefits of utilising wider sources for the organisation...............................................6 How the firm can analyse the impact of information on strategic management decisions.........6 Importance of process to analyse the impact information can have on strategic decisions........6 CONCLUSION................................................................................................................................7 Overview.....................................................................................................................................7 Summary.....................................................................................................................................7 Improvements..............................................................................................................................7 References:.......................................................................................................................................8
INTRODUCTION Background Managementinformationsystemcanbedefinedasthesoftwarewhichhelpsthe organization to mange its operations and functioning of it in a smooth by by assisting the company in strategic decision making and many more activities. Moreover, it also supports in analysis and processes of data and information so that final accurate results can be drawn out. Organization chosen is Air Arabia Egypt which is an airline company established in 2009 having 25 destinations and 5 fleet size headquartered in Egypt(Sui, Ding and Wang, 2018). Aims/Objectives ï‚·To identifythe attributesof source of data andcollection ï‚·To identifythemannerofchoosinginformationto helpstrategicdecision- making ï‚·To measuretheeffectsofthe organisationdata section ï‚·To identifythelegal roles and dutiesinstarting, sharingandoutletthe data ï‚·To dealwhendatamightbeprovidedandapproached it to beallowed ï‚·To measurethestructurebywhichdatamightbe get offered ï‚·To examine the datato determinefigures,directionand effects ï‚·To measureascopeofdecision makingwayandmethod ï‚·To determinedataand informationsourcesavailable ï‚·Toidentifymethods ofevaluatingmanagement information ï‚·To formulateprocessesandmethodologiesforstrategicdecisions ï‚·To identify the manner ofcreating data that are getting the main sectiontocommunicate Scope It will in the relationship of execution of the organisational data and the method in the business of management that involves the procedure of computation of information, attributes of data,sources of information, functions of MIS, legal compliance, types of information, data formats, impact on organization, strategic decision making, benefits of operating the MIS and various methods of developing information. 1
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Task 1 Process ofconvertingdatato information,understanding,knowledgeand wisdom DIKW hierarchy is used to convert data to information, understanding, knowledge and wisdominasuchaswaythattherearetwocomponentscontextindependenceand understanding, both increase as process moves on. To convert data into information, relations must be understood. To convert information into knowledge, patterns must be understood and to convert knowledge into wisdom, principles must be understood(Tummers, Kassahun and Tekinerdogan, 2019). Key featuresateach stage in the cycle with conclusions and recommendations Feature of understanding relations stage is it helps in converting data into information. Feature of understanding patterns stage is it helps in converting information in to knowledge. Feature of understanding principles stage is it helps in converting knowledge into wisdom.Data and information will utilised in an organisation data method that are raw data that are required to get processed till wisdom. Criteriaapplied when choosing data and information to help decisionmaking In respect to help decision making in the business of management, it is essential to set some criteria of choosing the data and information that are utilised for the same.Therefore, accuracy of the information and validity of the raw data along with the clarity in conversion of data into information so that the MIS can provide the results in accurate, valid and clarified manner(Safiullin, Marusin, Safiullin and Ablyazov, 2019). Consider the validityof sources of information Validity of sources of information states the truthfulness of the sources which means that the source must be fully evidenced with an appropriate justification of it so that using such data can provide the accuracy in decision making process. Reliability is also considered as a part of validity that the data gathered must have a reliable nature to use it on a frequent basis. Operations of an organization'sManagement Information System (MIS) Operations of management information systems termedthat it supports in gathering the data from more than one online systems so that the proper analysis can be made in order to convert it in the information. Which ultimately helps in reporting the data in decision making 2
process. It also functions in planning, monitoring and controlling the whole process(Laudon, 2021). Impact of MIS in terms ofcomponent efficiencies & widerorganizationaleffectiveness Impact of MIS on organisation states that it directly have the impact on company's performance, functions and productivity. It will termed as the mannerthat helps in functions like in the field of the marketing divisions, finance divisions, human resource divisions, information technology department divisions and many more.This leads in improving the productivity of the company with better efficiency and effectiveness. Task 2 Firm's dutyin starting, sharing and outlet of data to ensure legal cooperation Legal requirements of sourcing, sharing and storing information as per the organizational responsibilities are such that the data must be sufficient and relevant which means that the data must not get overloaded as it can result in mismanagement and even the illegal practice because the data which is not applicable in today's date must be deleted so that only the relevant data is stored in order to protect an individual's rights for better accuracy and updated information storage(Lee, Wang, Lo and Long, 2018). Two types ofinformationthat mighthave restricted way in the business of management Sort of data that might have classified their approach in the business of management that arethe trade secrets and potentially identifiable number along with the cardholder data and health information which is followed by the social security number and financial data and also the customers personal data. Typesof informationwhichthe firmcan offertoemployees andhow thisisaccessed Types of information which the organization can offer to employees are the customer information and emails along with the charts and graphs which is followed by the faxes and monthly financial reports and also the procedures and industry specific norms. All these information can be accessed by an employee by having the review on their separate employee portal by simply entering the identification number and passwords to access the company information accordingly(Davis and Yen, 2019). 3
Four formats in which information can be offered Information can be offered in different formats in the company are such that in the form of company private magazines and books along with the periodicals and audiovisual sources which is followed by websites and many more where company can easily public their data they want to showcase and use such information by the employees while they work. How effective these formats are within theorganisationalcontext The formats discussed in the previous section are very much effective because the presentation done of such information is very attractive and attention gaining so that everyone within the organization can easily access such information in different formats. Moreover, such formats saves time of the senior management of the company in an effective and efficient manner(Sundram, Bahrin, Munir and Zolait, 2018). Task 3 Analyse one form of informationtoidentifyany patternsandtrends Forms of information in order to identify patterns and trends within organization are such that the information must be in the form of facts and figures from which the statistics can be drawn out with proper charts and diagrams. Basically the quantitative information is required to recognise the patterns and trends of the company(Aydiner, Tatoglu, Bayraktar and Zaim, 2019). Impact of such patterns and trends have on thestrategicdecision making processes There is a positive impact of patterns and trends identifiedon the strategic decision making process because the form of information required is of facts and figures and an accurate decision can only be made if there is a numeric comparison of analysis is undertaken which results in the decision making process of the firm. Electronic decision makingtools as per the scenario There are different decision making tools used as per the given scenario are such that decision support system software and management information system software along with the knowledge management systems software and executive support systems software which is followed by the office automation systems software and many more tools which helps the organization in making their decisions in a strategic manner(Napitupulu, 2018). 4
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Importance of valid management information when supporting the decision making process There is a high importance of valid management information in the function of decision making within organization are such that it helps in the accurate decision making by considering the future value of the organization with better reliability and justified decision so that future analysis can be done in an enhanced manner(Guha and Kumar, 2018). How it mayassist with future planning activities at strategiclevel Valid information assist in future planning activities at strategic level because of the tactical nature of such information and even the decision making process as well. Data used is confidential which is only used in a strategic manner by senior management of the organization and future planning are controlled by the high authorities so therefore, it assist in further preparation actions. Determine two sources which may assist in analysing data and information There are various sources through which the data and information can be analysed which are used within organization are the Microsoft excel in which the proper data sheet is prepared in the form of rows and columns so that by using the different functions, data can be analysed. R programming is an another tool which is broadly used in statistical data and data modelling (Mayer, Aubert, Grandry and Wieringa, 2019). Consider the value of internal and external sources Value of internal sources are such that it has the capability of being confidential and private within the organization and moreover can easily be gained without any complications. Value of external sources are such that it provides the information more than expected and it becomes easy to analyse the data if external sources of data is recommended. Consider allrelevant factors, legal, ethical, social, essential tooperations Factors which affects the operations either in a negative or positive manner are such that global competition and material and capital study along with the quality and customer care which is followed by the expenditure challenge and social responsibilities and also the expansion of technology advancements. Moreover, the legal considerations and business ethics(Palilingan and Batmetan, 2018). 5
Task 4 Methods use to develop data collection to inform and support strategic decision making There are different methods used to develop the data collection for decision making process such as in the form of technical way and even in the form of theoretical way. Technical way uses the information systems such as management information system to collect and process the data along with the internet browsing also. Theoretical way uses the direct sources such as interviews and questionnaires(Aldholay, Isaac, Abdullah and Nusari, 2018). Internal and external sources of information capture Internal sources of information capture are gathered from the different departments of the organization such as marketing and sales along with the finance and operations and many more. External sources of information capture are gathered from different market researches and competitive analysis along with the census figures and many more. Potential benefits of utilising wider sources for the organisation There are various benefits of using the broad sources of information for the company are such that it cuts the cost of the organization and it increases efficiency along with the improvement in pricing and provides competitive advantage which is followed by the focus on local preferences and it increases sales and loyalty and also the strategies to hire right employees for the organization for the right job profile(Olszak, BartuÅ› and Lorek, 2018). How the firm can analyse the impact of information on strategic management decisions Firm can gain the ability to analyse the information on strategic management decisions making are such that first organization define some questions in order to set clear measurement priorities and after the company starts collecting the data in order to analyse the same so that better interpretation of results can be made for the strategic decision making process within management of the organization. Importance of process to analyse the impact informationcan have on strategic decisions The process highlighted in the previous section in order to analyse the data has its importance and provides benefits to the company in such a way this process can help the company in managing their data in a systematic manner so that reduction of any mismanagement can be done which further aids in proper analysis of data in an accurate manner(Thatcher, Wright, Sun and Klein, 2018). 6
CONCLUSION Overview Aims and objectives presented in the following report are theidentification ofthe aspects of source of collection anddata, to identifythe attributesof source of data andcollection, to identify the manner of choosinginformationto help strategic decision- making, to measure the effects of the organisation data section, to identify the legal roles and duties in starting, sharing and outlet the data, to identify the legal roles and duties in starting, sharing and outlet the data, to measure the structure by which data might be get offered, to examine the data to determine figures, direction and effects, to measurea scope of decision making way and method, to determine data and information sources available, to identify methods of evaluating management information,identify methods of evaluating management information, formulateprocesses and methodologies for strategic decisions, identify the manner of creating data that are getting the main section to communicate as effectively and efficiently. Summary Essential points that are included in the following report that will states the operations of organisation data system and aspects of data and information as with the manner of data collection and measuring the information in a strategical way. It will get followed by the manner of strategical decision making term and the procedure and functions by evaluating the several term of sections of roles and duties. Improvements As there are various betterment field of the areas by which following report might be produced in high set to improve the way by mentioning the high sections to enhance the plan of actions that will develop approaches for the execution of the global set of the data and information procedure with the aid of organisation data system. In respect to enhance the execution of the plan of actions for further sections in future that are the manner of the organization that might engage the technical expertise so that they can utilise their applicable technical knowledge in the executing procedure for better decision making in the business of management. 7
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