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Added on  2022-08-24

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Running head: MANAGEMENT INFORMATION SYSTEM
Cover Letter for Sponsor
To,
The Governing Body,
OPTUS,
1, Lyon Park Rd,
Macquarie Park, Sydney,
NSW 2113
Subject: - Application of the ERP implementation in OPTUS
Dear Sir/Madam,
I am here to notify you that Optus wants some support of information structures as all our
processes are functioned by manually or the internet. These can improve commercial enactment.
For the past ten to twelve months, Optus has industrialized at a quick pace. Consequently, this
step can be settled by using the information structure. The synopsis of these reports out team
proposing an enterprise resource planning system which can be used in the Optus to improve
numerous commercial areas.
These propose system (ERP) can permit these telecom industries to conduct several
numbers of charge at a similar time, which can raise the effectiveness of these corporate sectors.
It also assists the telecom industry to take well-organized and effective decisions. Enterprise
resource planning also sanctions the sector with a charming information stream among all the
commercial approaches as well as switches communication and connection between each
investor and clients. The most highlighting section of using the ERP is the faultless productivity
which can permit the industry to deliver better class facilities to the clients.

MANAGEMENT INFORMATION SYSTEM1
So, our team mutually, demands to sanction us and support to implement the planned
structure in this industry where we need you like a respectable sponsor. We have incorporated a
monetary support fact sheet and the suggestion such that you can evaluate the ERP system and
can take well-organized judgment about this concern. My entire team and I would like to
appreciate you in advance for giving us time to evaluate the suggestion platform.
Thank You Yours Sincerely,
Melissa Hopkins
CMO, OPTUS

MANAGEMENT INFORMATION SYSTEM2
MANGEMENT INFORMATION SYSTEM
Name of the Student:
Name of the University:
Author’s Note:

MANAGEMENT INFORMATION SYSTEM3
Executive Summary:-
According to the innovative world, modern technology is motivating all the industries. Internet
and web network has a critical part in these telecom industries (Optus). The authority of Optus
use internet skill to generate their services and facilities as well as their technical ability, also
support them to deliver their amenities to their customers and business client. The IT structure
and facility systems are the crucial drivers of their day-to-day commercial operation. This
specific study will mostly contract with the ERP structure and their impression on the telecom
business. Enterprise resource planning has been delivering superior selections for business
managers to cope with their industrial operation. This approach has been facilitating in creating
business outlines that aid in achieving better tactic to the market. This business authority is using
proper software to evolving the ERP system in these businesses. Microsoft Dynamics is the
sectional software system which is using for incorporating all the significant useful parts of a
company in an integrated system. It is usually denoted as the combined applications or software
that is using to load, gather, switch as well as understand the evidence from several business
parts. It provides a constant and unified opinion of the commercial procedure by applying the
common records that are controlled by the official database. The Optus authority can be used to
track several commercial possessions like as the cash, raw materials and production capability.
The proposed system (ERP) permit the telecom industry with a smooth information stream
among all the sales techniques as well as switches communication and a link between each
investor. These structures are functioned on an extensive range of computer hardware and
network formations. Consequently, with the growing concerns in the telecom industry, these
propose system can agree with the business cope with their actions effortlessly. In the same way,
all business processes or approaches can be controlled using the ERP systems.

MANAGEMENT INFORMATION SYSTEM4
Table of Contents
Introduction:-...................................................................................................................................5
Discussion:-.....................................................................................................................................6
Organization Overview:-.............................................................................................................6
Vision:-....................................................................................................................................7
Mission:-..................................................................................................................................7
Business process:-....................................................................................................................7
Internal and External operating environments:-..........................................................................8
Strength:-.................................................................................................................................8
Weakness:-...............................................................................................................................9
Opportunities:-.........................................................................................................................9
Threats:-.................................................................................................................................10
Opportunity and problem of IT:-...............................................................................................10
ERP systems in Optus:-.............................................................................................................11
SDLC model:-............................................................................................................................13
Post Implementation Analysis:-.................................................................................................15
Risk, project and Change management:-...................................................................................16
Conclusion:-...................................................................................................................................18
References:-...................................................................................................................................19

MANAGEMENT INFORMATION SYSTEM5
Introduction:-
The expansion in the ground of IT highly is subject to the improvements in the up-to-date
technologies. In these current times, every industrial process is directing with the support of
internet skill. These technologies permit these industries to reach their particular business
objectives, and purposes, particularly the telecom industry is highly profited with the internet
skill as all their industrial actions are highly reliant on the internet skill. The facilities are also
delivering over the internet and all categories of communication among the industry. Their
customers are accompanied over the internet (Nwankpa 2015). Optus are too reliant on the
Information systems which allow them to achieve their activities effectively and more
comfortably. These intellectual structures permit the telecom industries to see their occupational
objectives and aims by permitting the professional with active communication, better-quality
effectiveness in the place of work, allow the enterprise to advantage an inexpensive benefit and
many more.
This specific report generally contracts with the effects of ERP systems on more than a
few businesses. The designated company for this study is the Optus, who is the telecom service
provider in Australia (Optus, 2020). The report elaborately defines the outcome of ERP systems
on Optus. It also deliberates the execution procedure of the ERP system with the support of the
software development life cycle model. A system investigation is also directed in this task to
display the probability of the ERP system in the Optus. Finally, these tasks also argue the
management procedures used to switch and control with the ERP system in these telecom
industries (Optus).

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