Management Information Systems (MIS) for Business

Management Information
Systems for Business

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
SECTION 1 .....................................................................................................................................1
1.1 What is MIS and how businesses use information systems in a global context...............1
2.1 Role of information systems in developing business strategy..........................................2
2.2 How information systems contribute to achieving competitive advantage......................2
2.3 Unique features of e-commerce........................................................................................3
SECTION 2......................................................................................................................................3
1.2 Role of information systems and technologies in transforming businesses.....................3
1.3 Role of information systems in global e-business............................................................4
2.4 Impact of internet technology, e-commerce, and social media on traditional business
models.....................................................................................................................................4
TASK 2............................................................................................................................................4
SECTION 1......................................................................................................................................4
3.1 Evaluate need for and key components of an effective information technology
infrastructure...........................................................................................................................4
3.2 Reasons for building effective information systems........................................................5
3.3 Impact of key emerging information technologies on business performance..................5
4.1 Key information systems can improve business performance.........................................6
4.2 Relationship between information systems and decision making....................................6
SECTION 2......................................................................................................................................7
5.1 How to manage information systems projects..................................................................7
5.2 Challenges to developing global information systems.....................................................7
5.3 How a business can develop structures for global information support systems.............8
SECTION 3......................................................................................................................................8
5.4 Implications of ethical and social issues for managing information systems..................8
5.5 Security risks faced by information systems....................................................................9
5.6 Evaluate tools and technologies for the protection of information systems security.......9
CONCLUSION..............................................................................................................................10

REFERENCES .............................................................................................................................11

INTRODUCTION
Management information system is a networking procedure which is use to record, store
and save data of business organisation to analyse them properly. In a small business organisation,
it is hard to implement these activities effectively but it provides facilitates ideas to management
for getting long term benefits. Employees of a business organisation can easily evaluate
requirement of information technologies in their firm on the bases of day to day operation
activities (Laudon and Laudon, 2015). Main objective of this procedure in a firm is to analyse
their own performance and make appropriate modifications on the bases of requirement and
need. This project is based on Go-Global which was established in the year of 1982 and
publishing application software in market. It allows to access Linux, Window and UNIX on
central sever. This organisation wants to improve their Management information system by the
uses of advance technology to move into e-business.
TASK 1
SECTION 1
1.1 What is MIS and how businesses use information systems in a global context
In a business organisation, Management information system is uses as a effective
networking procedure that helps to store, manage and analyse data in appropriate way. Through
this an organisation can easily manage their operation and management activities to getting
desirable outcomes properly.
Uses information systems in a global context -
 Communicate with employees – Go-global organisation can use these information
system in their business to communicate effectively with employees to manage their
performance and organisational activities properly (Valacich and Schneider, 2015).
 Provide information for decision making – Information system is a management
procedure which is helpful for global customers to making decision for appropriate
services. These information system assist to build positive relation with target users.
 Emerging platform – For Go-global organisation, it is required to emerging authentic
platform for their customers that aid to provide them proper information on the bases of
their requirement.
1

2.1 Role of information systems in developing business strategy
For a business organisation, it is required to implement information technology in their
functional approaches to getting desired outcomes easily. Go-Global is publishing application
software in several countries and they wants move into e-business activities, so in this process
management information system play a most important role in developing business strategy as -
 Innovation- For an organisation, it is required to use innovation in their working
procedure to create effectiveness easily. Innovation is a combination of creative thoughts
and ideas that never used before. Through this, Go-Global can easily transform new
strategy and moving in e-business (Galliers and Leidner, 2014).
 Strategic alliances – Most of the organisations uses information system to build positive
relation with customers via different applications, software and digital platform as well.
MIS provide their contribution to create such strategic alliances for business entities. By
implementing this Go-Global can maximise growth and leveraging advantages.
2.2 How information systems contribute to achieving competitive advantage
For a business organisation, it is required to implementing information technologies in
their operational activities to getting higher competitive advantages easily. Go-Global company
can use these procedure while moving in e-business activities. Through this they can easily
manage information and large data effectively in their processing services. Maximising
competitive advantages is a critical procedures, so for this management requires to create
impactful strategy that provide beneficial and desired benefits. Go-Global organisation is
published application software so for them it is required to implement information systems to
achieving competitive advantage as -
 By reducing operating cost of business procedure and supply online services to customers
on authenticate prices (Laudon and Laudon, 2016).
 By creative differentiated feature in their e-business services.
 By using online mode to better understand customer's requirement and need for their
specific services.
2.3 Unique features of e-commerce
E-commerce is a specific business model which is allows individual or companies to
create a new relationship through electronic medium. It is a type of business segments on the
bases of internet networking. This procedure use to expand level of treading on the bases of
2

networking and website activities. For Go-Global it can be a beneficial move that consider some
unique feature as -
 Interactivity – E-commerce activities consider two way of communication between
merchandiser and user. Through this, they can easily implement effective contradiction
for resolving issues and maximising standard trade (Willcocks, 2013).
 Ubiquity – E-commerce is a ubiquity platform which is available everywhere to
providing desirable services to users. This is a advantage of this networking procedure
that render quality services to consumers on the bases of their demand.
 Global reach – E-commerce allows organisation to trade on cross country boundaries to
getting desired profit and growth.
SECTION 2
1.2 Role of information systems and technologies in transforming businesses
For a business organisation, it is require to use information technology in their
operational and functional activities to getting higher competitive advantages. Through this
management of firm can easily make transformation and several modification on the bases of
their requirement. All these activities helps to achieve company's target effectively. Role of
information systems and technologies in transforming businesses is -
 Improve decision making – This procedure helps to provide one effective solution of
several issues and problems in correct way. Implementation of information system and
technologies are assist to improving decision making procedure of manager and
management (Beynon-Davies, 2013).
 Maximise performance – Information technology is a one specific procedure that aid to
maximise employees performance in effective manner. Through this, Go- Global can
easily utilize manpower and resources to getting higher benefits and desirable outcomes.
1.3 Role of information systems in global e-business
Information system is a networking procedure which is used to manage organisational
activities in effective manner to getting higher benefits and growth. Through this process,
management of organisation can implement effective strategy on the bases of their targets and
future objectives. Information system play a most important role while firm manage their
activities on global e-business methodology. These functions are -
3

 Business process design – For Go-Global organisation, information system provide their
own contribution in designing new business procedure. In e-business activities it consider
planning, designing and implementation procedure. All these activities are based on
market demand and requirement for specific service (Greenberg, 2017).
 Create business model and strategy – After designing business process, information
system help to creating a effective model and strategy that consider all the direction, rules
and procedure that requires to follow properly.
2.4 Impact of internet technology, e-commerce, and social media on traditional business models
For a business organisation, it is required to implement new ideas in their operational and
functional process to getting higher competitive advantages. In this procedure, internet
technology, e-commerce and social media platforms provide their effective contribution to
maximise company's performance and profitability. All these elements has positive impact on
traditional business model to make alteration and modification in business activities. Through
this firm can easily get connected with target customers on global level. In previous era, firm
only create their physical presence in target market but now a days, organisations implement
advance technology to provide effective services as Ubiquity procedure (Järveläinen, 2013).
Through this, they can easily build connection with global level customers to provide them
appropriate services easily. All these elements build transformation in organisational production
to supply process.
TASK 2
SECTION 1
3.1 Evaluate need for and key components of an effective information technology infrastructure
For Go-Global organisation, its is require to implement effectiveness in their organisation
by using management information system. This organisation wants to establish their online tread
activities through e-business tools. For this, they requires to analyse need to information
infrastructure in sanitisation that can be for implement new business model, design effective
strategies, manage new ideas and implement activities with full planning to getting higher
benefits and growths. There are some Key components of an effective information technology
infrastructure are given below as -
4

 Cloud computing – This is a most effective procedure in which organisation can easily
store their data on online platform with personalization. Through this they can easily
access them at anywhere without any issues and problems (Stair and Reynolds, 2013).
 Remote monitoring – It helps to analyse different servers that are located at some
specific locations. These components are beneficial for those individuals who are from
distance or outside the geographical location.
3.2 Reasons for building effective information systems
For Go-Global organisation, it is required to implement information system in their
business procedure to getting higher benefits. This company wants to expand their business
through e-business process. So for them, it is required to implement management information
system to getting competitive advantages from target market. There are some Reasons for
building effective information systems in firm are -
 Manage operational activities – Through IT processing, Go-Global form can manage
their operational activities in proper way by resolving issues and conflicts easily.
Through this, they can develop a impactful business model for e-business services.
 Record keeping – This information system procedure assist to record data and
information in proper manner. Through this they can build privacy and security in
organisation (Baltzan, 2012).
 Build collaboration – Information system aid to build positive communication between
employees. Through this they can create collaboration to build positive environment in
organisation.
3.3 Impact of key emerging information technologies on business performance
In a business organisation, it is required to make changes and modification to grabbing
furthers opportunities easily. Fro this they need to implement information technology in their
operational activities to getting high benefits and growth. Through this firm can face any kind of
challenges by making impactful strategy for this. Information technology assist in modification
and alteration procedure to attract target customers easily toward organisational services. Key
emerging information technologies can be internet, social platform and data security services that
helps to maximise organisation's structure properly. Impact of key emerging information
technologies on business performance are -
 Promote business activities through internet and social media platform.
5

 Firm can easily store and secure several data through some security application.
 These key emerging informational technology helps to build direct connection with
global customers (Rainer and et. al., 2013).
4.1 Key information systems can improve business performance
For a business, it is require to implement changes on the bases of current trends and
customer's demand. In this information technology provide their own contribution to make
desirable alteration effectively that helps to provide higher satisfaction to target users. Through
this Go-Global organisation can build their goodwill and positive imager in market. These
information system approaches assist to improve business performance as -
 Analysing correct information and trends – For Go-Global, it is required to analyse
current trends and customers demand to accomplish them through their effective services.
For this firm needs to transforming their business activities to enhance employees skills
and their knowledge.
 Informing decision – For management of organisation, it is require to improve decision
making process to resolve issues and conflicts in appropriate manner. Through this, they
can easily improve performance of managerial level employees.
4.2 Relationship between information systems and decision making
Information system is a networking procedure that used to identify requirement and need
of customers to provide them quality services. It is related to uncertainty that needs to recover
through effective decision making process. Information system and decision making procedure
are interrelated to each others (Chen, Chiang and Storey, 2012). It is consider appropriate
information that us require to analyse to resolve them easily. By implementing these activities in
firm, manager can easily enhance their decision making approach to resolve issues in appropriate
way. Through this management can easily enhance performance of employees to getting higher
business advantages. By analysing requirement of customers, firm implement technological
procedure in their business activities to provide quality services to them. For this higher
authorities required to take a specific decision for firm.
6

SECTION 2
5.1 How to manage information systems projects
Development and implementation of information system in business project is not an
easy task. For this management requires to analyse requirement and effectiveness of these project
that they can easily get in future by implementing properly. Planning and development of
software and information technology is a responsibility of project manager. For this they needs
to analyse effectiveness and problems that can arise in future. So for this, manager requires to
identify them properly and building strong strategy to getting higher competitive advantages and
desired outcomes as well. Implementation of information systems projects is not an easy task
because it requires appropriate funds and resources that provide desirable outcomes after utilize
them in firm. For this manger requires to identify risk assignment to manage it is crucial to
getting appropriate success of project. All these management procedure aid to enhance decision
making process of manager (Gholami and et. al., 2013).
5.2 Challenges to developing global information systems
Developing a global information system is not an say task. It is a most important aspect
while organisation implement new ideas and changes, they faces strong challenges. So for this, it
is require to analyse them properly to understand its positive and negative impacts easily. These
challenges can be -
 Management challenges – For management of an organisation, it is hard to introduce
several changes easily in business because these elements can make interruption within
management activities.
 Restriction of data communication – These type of activities can restrict in data
communication because in an organisation it is require to secure data of individual in
effective manner. All these business activities can maximise barriers and conflicts.
 Communication barriers – Implementation of global information system is not an easy
task because in this organisation requires to manage those modes that reduce
communication barriers at global level.
7

5.3 How a business can develop structures for global information support systems
In a business organisation, it is require to implement innovative ideas and creative
thoughts to develop a proper business structure. For this Go-Global limited requires to analyse
each and every factor properly to getting authenticate information of management and
organisation's requirement. Information technology helps to make desirable modifications and
alteration in firm on the bases of customer's demand and their requirement. Through this they
can easily provide them higher satisfaction by serving quality products (Haux and et. al., 2013).
For Go-Global limited, it is require to analyse market demand before introduction of their e-
commerce activities. Through this they can easily implement new ideas that helps to capture
customers eyes toward their services. This procedure consider Innovation and Strategic alliances
for Improving decision making process and Maximise performance of employees. All these
activities assist to develop a impactful structure for organisational operational and functional
activities.
SECTION 3
5.4 Implications of ethical and social issues for managing information systems
For a business organisation, it is require to analyse effectiveness and issues that can be
arises while implementing new strategy in business. Go-Global limited needs to identify benefits
and drawbacks of managing information system in firm. These activities implicate several ethical
and social issues that needs to resolve properly to protect customer's personal informations and
organisation's data. Implications of ethical and social issues for managing information systems
can be -
 Cyber crime – It is simply define a procedure that annoying user from huge financial
losses. These activities arises when third party missuses data of individual. Main reason
behind this is vast growth of internet activities and mobile devices.
 Hacking – It is determine unauthorised uses and access of a system. If hacker can get
information about any access of these system they can easily use them in positive or
negative way.
5.5 Security risks faced by information systems
Use of internet and information system has becoming unsecured due to unauthentic uses
and unauthorised access of several sites. These kind of terms maximise threats and security for
8

organisation. It can reduce security within an organisation. Security risks faced by information
systems are can be -
 Unauthorised access – In this process third party access unauthorised data of a
individual. Through this they can easily misused their personal information and data.
These activities can have negative impact on organisation if they uses management
information systems as cloud computing (Majchrzak and Markus, 2012).
 Computer viruses – These kind of elements reduce ability of operating system and
corrupt information data of users without providing any kind of information. These
providing ineffective results and poor programming procedure.
 Spoofing and Sniffing – These are unauthorised activities as spam, cookies and unused
mails that corrupt operating system directly. These are determine as several links that are
not related to user specific requirement.
5.6 Evaluate tools and technologies for the protection of information systems security
For a business organisation, it is require to analyse advantages and drawbacks of
information system while implementing them in organisational procedure. Some of the
unsecured terms can reduce firms productivity and harm on their personal data that require to be
secure in effective manner. These Security risks has are damaging business processing and attack
on their personal information from outsider links. For this Go-Global limited requires to use
some security activities to protect information and further things in effective manner. There are
some Evaluate tools and technologies for the protection of information systems security are
given below as -
 Antivirus
 Firewalls
 Ensuring system availability
 wireless networking
CONCLUSION
As per the above report it has been summarised that for a businesses organisation, it can
be beneficial to implement information technology in their firm to getting higher competitive
advantages easily. Through this an organisation can easily manage their operation and
management activities to getting desirable outcomes properly. Maximising competitive
9

advantages is a critical procedures, so for this management requires to create impactful strategy
that provide beneficial and desired benefits. Information system play a most important role while
firm manage their activities on global e-business methodology. By implementing these activities
in firm, manager can easily enhance their decision making approach to resolve issues in
appropriate way.
10

REFERENCES
Books and Journals
Laudon, K.C. and Laudon, J.P., 2015. Management Information Systems: Managing the Digital
Firm Plus MyMISLab with Pearson eText--Access Card Package. Prentice Hall Press.
Valacich, J. and Schneider, C., 2015. Information Systems Today: Managing in a Digital World
Plus MyMISLab with Pearson eText--Access Card Package. Prentice Hall Press.
Galliers, R.D. and Leidner, D.E. Eds., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Willcocks, L., 2013. Information management: the evaluation of information systems
investments. Springer.
Beynon-Davies, P., 2013. Business information systems. Palgrave Macmillan.
Greenberg, J.S., 2017. Comprehensive stress management. McGraw-Hill Education.
Järveläinen, J., 2013. IT incidents and business impacts: Validating a framework for continuity
management in information systems. International journal of information management.
33(3). pp.583-590.
Stair, R. and Reynolds, G., 2013. Principles of information systems. Cengage Learning.
Baltzan, P., 2012. Business driven technology. McGraw-Hill/Irwin.
Rainer, R.K., and et. al., 2013. Introduction to information systems. John Wiley & Sons.
Chen, H., Chiang, R.H. and Storey, V.C., 2012. Business intelligence and analytics: from big
data to big impact. MIS quarterly, pp.1165-1188.
Gholami, R., and et. al., 2013. Senior managers’ perception on green information systems (IS)
adoption and environmental performance: Results from a field survey. Information &
Management. 50(7). pp.431-438.
Haux, R., and et. al., 2013. Strategic information management in hospitals: an introduction to
hospital information systems. Springer Science & Business Media.
Majchrzak, A. and Markus, M.L., 2012. Technology affordances and constraints in management
information systems (MIS).
11