Management Issues in Afterpay: Analysis and Recommendations

Running head: MANAGEMENT
Management issues
Name of the student
Name of the University
Author note

MANAGEMENT ISSUE1
Executive Summary
This report analyses issues that persists in an Australian company known as Afterpay. The
report uses primary research method to prepare a questionnaire and tries to analyses the
response to figure the issues that exists within the management system. The report also
suggests possible solutions to the issues. The report concludes with acknowledging Afterpay
and employees relationship and looks at proper implementation of the recommendation.

MANAGEMENT ISSUE2
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
About the company................................................................................................................3
Research findings...................................................................................................................4
Analysis of Issues.......................................................................................................................6
Work life balance...................................................................................................................6
Job satisfaction.......................................................................................................................6
Financial issues......................................................................................................................6
Recommendation........................................................................................................................7
Flexible working hours and benefits......................................................................................7
Appreciation and effective communication...........................................................................7
Improving PR and maintaining finances................................................................................7
Conclusion..................................................................................................................................7

MANAGEMENT ISSUE3
Introduction
Businesses contribute enormously to the economy. Since small businesses often rise
within a community, it usually addresses local needs and contributes to the development of
the community. They help to provide employment to the local population and use local
resources, it also helps to knit the community together better. However, they are not without
problems, new businesses often face management issues and find it difficult to manage
finances and employee satisfaction. The report examines a business in Australia, the Afterpay
an Australian financial company with headquarters in Melbourne. The report analyses the
issues pertaining to the company and aims at recommending possible solution.
Discussion
About the company
Nicholas Molnar who is the current CEO and founder, founded the company Afterpay
in 2014. The company is an Australian financial technology company that has now spread in
UK, US and New Zealand (Stuart, 2017). It became Afterpay Touch group in 2017 after a
merger. The main idea of the company is to allow people to buy products and pay for it in
their own time in instalments. The company gained much popularity for its pay later side of
the company that catered to a consumerist society and fuelled furious sales. The company has
tie up with various retailers, which allows the customer using Afterpay to buy a product
without incurring the traditional credit system and pay the price in four instalments without
any interest. However, when customers fail to make their fortnightly payments they are liable
to pay a late fee. The customers also need to be 18 years of age to be able to use Afterpay.
Afterpay merged with US company called Matrix Partners to expand it to the US market and
currently has over 2 million users and 6500 traders in America alone. The business also
provides services such as Touch System platform, that has services such as fraud protection,