Management Journal Assignment 2022

Running Head: MANAGEMENT JOURNAL
Management journal
Name
University affiliation

MANAGEMENT JOURNAL 2
Management journal
Introduction
There are numerous acceptable models of reflection commonly used in healthcare.
The reflective journal, centres on my own involvement at the workplace. Therefore, my
experiences and involvements include having troubles interacting with my co-workers which
often lead to conflicting situations in my workplace (Ahmed, 2018). From a personal
perspective as a healthcare employee in a local nursing hospice, these conflicting situations
have been bothering me. The conflicting situations have been happening for the past three
weeks which is generally because of a personality rattle with one of my fellow co-worker
(Igo, 2017). In several occasions I end up feeling angry as well as anxious and therefore
causing adverse effects when it comes to my daily work schedule as well as on my personal
productivity. From a my personal perspective, I however feel that it is possible to avoid such
happenings within any healthcare system through the use of several interventions of our
nursing management as well as situational leadership qualities. Additionally, as a healthcare
worker, I treasure the simple prompt problems enhancing my thoughts in numerous conducts
based on the formal reflective practice. I jotted down every detail in regards to my conflicting
happenings for the past three weeks. The details included in the journal have also been
presented as single weekly records which will help when it comes conducting further analysis
as well as personal insights in regards to the incidents. Additionally, original entries in my
reflective journal is a representation of specific events, feelings and thoughts.
Journal entries.
My career and that of my team in the local nursing home as registered professional
nurses involves provision of better health care as well as social care to our patients visiting
the nursing home whether is for their personal medical treatment of their personal medical

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care. As part of my professional career at the nursing home I am responsible of leading a
group of six healthcare workers where as their leader, I offer guidance on the provision of
appropriate and improved care to our patients regardless of their state of illness. Recently, a
member of my staff from the team shifted to a different city. In this, case her position was
vacant. I therefore, replaced the vacant position by hiring a migrant healthcare worker from
India. Additionally, I am responsible for training her on the basic duties around the nursing
home as I simultaneously familiarize her with the nursing home’s protocols. However, she
speaks little English making communication between inefficient from the first day because of
our differences when it comes to cultural backgrounds. Communication problems are not
only between me and her but between other members of team as well. It is evident that
efficient interactions between members of the team and the new healthcare co-worker are
fruitless leading to a lot of frustrations within the group because of poor communication.
My personal preference when it comes to using an acceptable of reflection is to use
Gibbs reflective cycle to focus on three elements “what”, “so what” as well as “now what”. In
this case, a practitioner as described by Antonakis & Day (2017) during the initial stage, is
obligated to reflect upon the issues as well as the experiences while he simultaneously
describe the situation at hand (Nayak, Sahoo, Mohanty, & Sundaray, 2016). During the
second stage, all the emphasis is channeled into structuring the concept as well as the
knowledge where the practitioner is given the chance to acquire skills and knowledge from
the different practices. Lastly, the third stage is associated to the replications of the
practitioner when it comes to comes to the considered actions as well as in pinpointing the
direction in which to improve the situation (Antonakis & Day, 2017). This reflection model
provided me with guidance throughout the entire process of self-awareness as well as
improvement in a precise circumstance thus making it probable for me to recognize the

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magnitudes of my engagements as well as the steps necessary when it comes to enablement
of both my individual and professional development.
10th July 2019: The newest member of my team from India speaks very little English making
communication between us and between the other members of our team very difficult. This
means that the other five members of our team are facing the same problem and therefore
creating barrier when holding discussions in regards to our plans of medical treatment of our
patients. Since we all complete our duties as a team, we tend to make as well as create
strategic and particular procedures for our respectively patients based on their specific
illnesses and special medical needs. As developed by previous researchers such as Yoder-
Wise (2014) and Urden, Stacy & Lough (2017), communication in any healthcare setting
plays a substantial role among professional nurses and healthcare providers. In this case, in
order to create an effective plan in regards to healthcare workers taking shifts to give
medicine and other forms of treatments to their patients, every member of the team is
obligated to share their personal knowledge about the health progress of their patients.
However, it is difficult to acquire any accurate and proper information about the patients
from the new member of the team because of language barriers. In other cases, she finds it
difficult to follow our daily routine to the latter.
Later that week, there was a new conflicting situation where the new member in our
team seem to lose motivation because of difficulties when it comes effective communication
where in most cases she lagged behind her prescribed duties. In such cases, the other
members of the team had the responsibility to compensate for her as they simultaneously
worked for extra hours at the nursing home in order to cover the remaining duties. As the
leader of the team, it was my duty to offer necessary guidance in regards to the different
processes of healthcare. However, at this point I was struggling to effectively manage the
team as well as in distributing different duties equally. As a result, later that week other