Management- Malaysian Airlines

Running head: MANAGEMENT- MALAYSIAN AIRLINES
Management- Malaysian Airlines
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MANAGEMENT- MALAYSIAN AIRLINES1
Table of Contents
Introduction................................................................................................................................2
Organizational Purpose..............................................................................................................2
Organizational Structure............................................................................................................3
Advantages and Disadvantages..................................................................................................3
Reasons for re-structuring Malaysia Airlines............................................................................5
Lesson Learnt.............................................................................................................................6
Kind of problem faced by Malaysia Airlines.............................................................................7
Structured Problem.....................................................................................................................7
The Least Appropriate Decision-Making Style.........................................................................8
Rational Decision Process..........................................................................................................8
Leadership Qualities of the CEO.............................................................................................10
References................................................................................................................................11

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Introduction
The given report is based on the organization named as Malaysia Airlines (Farooq et
al., 2018). To fulfil the requirements of the paper, the news article titled New Malaysia
Airlines CEO Christoph Muller is remarking the troubled carrier is taken into
consideration. The provided report stated how were the new Malaysian airlines structured and
what was the reason behind the same getting re-structured.
Organizational Purpose
Malaysia Airlines (MAS) is considered as an airline industry that was founded in the
year 1930 in the region of Singapore (Oum & Yu, 2019). The concerned airline's industry is
known to trace its history to the company of Malayan Airways Ltd. The same is recorded to
commence its first-ever flight in the year of 1947. The same however was known to
commence operation on 1st October 1972. The concerned airline industry initially operated its
fleets in the area of Kuala Lumpur International Airport and its secondary hubs of fleet work
in the region of Kota Kinabalu to the part of Kuching and the destinations that are spread
throughout the areas of Asia, Oceania and Europe. The Malaysia Airline is considered to be
re-structured in the year of 1st September 2015 (Ping et al., 2019). The industry under
discussion here in the paper is known to own two airlines of subsidiary- Firefly and
MASwings. The airline is significantly focused on working its fleet in the territorial regions.
The business consideration of Malaysia Airlines in review with its freighter flights operation
is recorded to work along with its sister company MASkargo. This company handles as well
as manages the freighter flights and the cargo holding capacity of the passenger fleets
connected to the Malaysia Airlines. The primary aim of the concerned industry since its
beginning was to furnish the citizens of Malaysia with the best and proficient air transport
synergy and also that the same would enhance the paradigm of the whole country all across

MANAGEMENT- MALAYSIAN AIRLINES3
the globe. In this connection, a considerable number of achievements have been received and
experienced by MAS as the same focuses on providing its customers with outstanding and
efficient services.
Organizational Structure
As examined by the help of the organizational structure as shown in the figure given
in Appendix B, it was analyzed that the organizational structure of Malaysia Airlines is
recognized to be a blend of functional as well as divisional structure. This kind of divisional
and functional structure is termed to be dividing the organization vertically into several
functional groups within the different employees that belong to the same specialities. They
are considered to be working together in the concern of supporting the entire organization's
goals and objectives. Along with this, the organization is divided vertically, and this division
is related to subjects that the organization working into, for example, the product line, the
projects as well as the geography that has to be planned in the organization.
Advantages and Disadvantages
As stated by Cooper & Burrell (2015), there are two sides to every form of an
organization’s structure. In this connection, the given report examines that the organizational
structure followed by Malaysia Airlines has its own advantages as well as disadvantages. The
same are specified as below.
Advantages
Segregation of work
The decision making process of the concerned airline industry is considered to be
reliable and effective as the same is divided into different divisions with different specialities
of people they are skilled for working into. This allows the firm to have a segregated team of