Management Risk Management Plan, Employee Work Plan

Running head: MANAGEMENT
Management
Name of the Student:
Name of the University:
Author’s Note

MANAGEMENT
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Table of Contents
Learner Instruction 1......................................................................................................2
Role Play 1.................................................................................................................2
Role play 2.................................................................................................................3
Risk Management Plan..............................................................................................5
Employee Work Plan.................................................................................................6
Learner Instructions 2....................................................................................................6
Training Sessions Role Play.......................................................................................6
Revised Policies.........................................................................................................7
Learner Instructions 3....................................................................................................8
Coaching Plan............................................................................................................8
Role play....................................................................................................................9
Performance Development Plan...............................................................................10
Learner Instructions 4..................................................................................................12
Question 1................................................................................................................12
Question 2................................................................................................................12
Question 3................................................................................................................13
Question 4................................................................................................................13
Question 5................................................................................................................14

MANAGEMENT
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Learner Instruction 1
Role Play 1
Myself: Hello. Please have a seat
Garden products manager: Hello. So tell me what you wanted to discuss about?
Myself: Yes, I wanted to discuss about Kim Smith, Will she be suitable for the new designation as
our operations is entirely different from what is she is used to do. In addition to this, I would like
your insights on the matter whether she can contribute effectively to our working.
Garden products manager: I agree with you that your operations is a bit different from ours
and it is more into homewares-specific product. However, Kim is a very good learners and
she definitely has efficiency and commitment to conduct a operations of a business in an
effective manner. I believe she would be perfect with a bit of training from your end.
Myself: What kind of work did Kim do in your operations?
Garden products manager: she basically provided customer service which was practiced and
learned in the garden centre and helped in managing the clients effectively. You also have to
relay to the customers regarding the products and with a bit of learning I belive Kim would
be the appropriate choice.
Myself: Of course, we would be providing basic training but tell me something is her
communication skills good? If it is, then I think she would do good considering whatr you
have told me so far.
Garden products manager: Yes she has a good communication skills and is good with
customers while meeting their needs and handling them. I my opinion you should not
consider just take her in

MANAGEMENT
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Myself: Yes thank you I would be doing so. I really appreciate that you could come down for
this meeting.
Garden products manager: Its ok and it’s a pleasure to be of assistance. Have a good day.
Role play 2
Myself: Hello Kim, Please have a seat and be comfortable.
Kim: Good morning sir, thank you
Myself: Good Morning. Let’s get down to business. Tell me something you know about the
job profile and what is your responsibilities right? How do you think would you handle the
change as your previous work was quite different?
Kim: Yes I am aware of the Job specifications but I think I can cope up with the new post. I
am aware that different set of skills and knowledge is required for the post and competency
does matters. I assure you sir that I am a quick learner and I can learn things and also perfect
them. I can influence customers and direct them to purchase their products.
Myself: That’s good. I hear that you are dedicated and driven which is the fact I like in my
employees. You need to be present for four shifts and I hope your job responsibilities are
properly laid out. Is everything clear in that regard? Further the employee code of conduct is
important for you and therefore the same needs to be followd.
Kim: Yes I have gone through the job requirements and I think everything is in order. I have
further query in that regard for you..
Myself: Ok then, I think you will do good. You can start off with us by next week. Do you
have any more questions for me?
Kim: No sir, but in case something comes up I will call you.