Business Model of Reliance Jio in Telecom Industry

Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author Note

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Executive Summary:
The paper discusses the business model of a business organization of telecom industry named
as Reliance Jio. The company is managed by Reliance Industries. The paper identifies the
various blocks of the business model such as Value Proposition, Channels, Customer
Relationships, Cost Structure, Key Resources Revenue Streams, Key Partners, Key Activities
and Customer Segments. In addition to this, the paper identifies the inter-relationship
between the blocks of the business model and along with that, it identifies the impactful
factors and the critical success factors of the organization such as the marketing strategies and
the pricing strategies. Apart from this, the paper provides significant recommendations for the
betterment of the business operations of the organization.

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Table of Contents
Introduction:...............................................................................................................................3
Business Model:.........................................................................................................................3
Key Partners:..........................................................................................................................3
Key Activities:.......................................................................................................................4
Customer Segments:...............................................................................................................4
Value Propositions:................................................................................................................4
Channels:................................................................................................................................5
Customer Relationships:........................................................................................................5
Revenue Streams:...................................................................................................................5
Key Resources:.......................................................................................................................5
Cost Structure:........................................................................................................................6
Inter-relationships:.....................................................................................................................6
Critical Success Factors:............................................................................................................6
Impactful factors:.......................................................................................................................7
Changes:.....................................................................................................................................8
Conclusion:................................................................................................................................8
References:.................................................................................................................................9
Appendix:.................................................................................................................................11
Business Model:.......................................................................................................................11

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Introduction:
The paper is focused in the elaboration of the business model of a chosen organization
in the form of Reliance Jio. The chosen organization is a global leader in the
telecommunications industry. However, the organization is relatively new to the industry
compared to the other competitor organizations, the company is able to create a significant
market share in the industry (Satyanarayana, Rao & Naidu, 2017). The success of the
mentioned company is seen to be based on the excellence of the company’s business model.
The paper discusses regarding the various aspects of the business model of the mentioned
organization. Adding to that, the paper analyses the inter-relationship between the blocks of
the business model with precise focus on the critical success factors and the impactful factors
that affect the business operation of the chosen organization. In addition to this, the paper
also provides significant recommendations to the organization for the improvement of their
business operations.
Business Model:
As mentioned earlier, the chosen organization operates in the telecommunications
industry. Sanjay Mashruwala, the managing director of the organization and Akash Ambani,
the chief of Strategy for the mentioned organization are able to provide visionary leadership
to the organization which enabled the mentioned organization to generate a profit of 831
crore in the third quarter of the financial year 2018-19 (Jio.com, 2019).
Key Partners:
The chosen organization is managed by the parent organization Reliance Industries
(Ril.com, 2019). The current chairman of the parent organization is Mukesh Ambani. Along
with that, Nita Ambani, the director and Alok Agarwal, CFO of the organization are seen to
be the fundamental figures in senior level management of the parent organization which