Resolving Workplace Conflict

Running head: MANAGEMENT
Management
Name of the Student:
Name of the University:
Author’s Note:

2MANAGEMENT
Team leader
Team leader- I have heard about the misunderstandings and conflicts going on between both of
you. I have realized that this is creating a negative impact on the and thus affecting your
individual performance and team performance as a whole. I think we can resolve this matter with
a bit of maturity and understanding
Employee 1- She is my junior and she has been behaving with me rudely all this while.
Employee 2- I know that as a junior I must respect my senior colleagues but I cannot work extra
shift every day to fulfill the gap between my shift and her shift. She is always late
Team leader- Okay.
Team leader asking to Employee 1
Team Leader- I understand that you are unhappy due to her rude behavior but have you ever
considered why she behaves rudely with you?
Employee 1- I do not know and I do not want to know either. Last day she insulted me in front of
the whole team and insulted my religion as well. She said Muslims spend huge time for prayers
and this creates a delay on the taking over of the shifts. She has to work just 15 minutes extra her
shift so that I can finish off my prayer. It is just a matter of 15 minutes
Team leader to Employee 2
Team leader- Is this right?
Employee 2- Yes. It is right. I did say all these to her last day. I always get late and I have been
tolerating this for almost a month. Why should I work 12 minutes more every day for somebody