This document discusses the management of resistances in implementing organizational change and provides recommendations for effective change management.
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Running head: MANAGEMENT OF ORGANIZATIONAL CHANGE Management of Organizational Change Name of the Student Name of the University Author Note
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1MANAGEMENT OF ORGANIZATIONAL CHANGE To: The Chief Executive Officer of Lakeland Wonders From: Name of the Student Date: 6thFebruary 2019 Subject: Management of the resistances in implementing organizational change. ___________________________________________________________________________ Dear Madam, I pray for your kind consideration to discuss the management of the resistances in the implementation of the change inside Lakeland Wonders. I conduct my operations under the leadership of Barry Quince in the design department of the company. Principles of Ethical Change Management: I consider that the management of the change in modern business context is observed to be one of the major aspects of the business conduction of the modern day organizations. The modern business industry is observed to be significantly competitive and that is pretty evident with the entry of the increasing number of the organizations into the business industry. I think that the companies are seen to undertake the change management initiatives in order to overcome the intense competition of the market and improve their position in the market. The intense competition of the market is seen to produce considerable amount of barriers to the survival of the organizations and affect the growth of the organizations as well. According to me, the effective and ethical management of the change becomes significantly crucial for the organizations under such situation and in order to do so, two of the principles that are notably important for you, areprotection of the basic rights of the employees and the othermembersassociatedwiththeoperationsoftheorganizationalongwiththe organizational justice(Cullen et al., 2014). I think thatthe protection of the basic rights of the employees and the other members oftheorganizationbecomessignificantlycrucialinordertoeffectivelymanagethe organizational changes. It is expected that the operations of the change agents will be notably influenced within the organization in implementing the change. I consider that the rights of the employees and the other change agents regarding the consultation on the factors that are affecting the operations of them in managing the change is of great significance. This enables
2MANAGEMENT OF ORGANIZATIONAL CHANGE us to have the account of the influential factors that can increase the efficiency of our performances and can pose barriers in our operations on the other hand. Along with this, the establishment of the required transparency so that we be able to see on what context the employmentdecisions,thatareaffectingourperformances,aremade,issignificant contribution of the principle (Long & Perumal, 2014). This allows us to understand the mechanism of decision making in implementing the change in a better manner and on top of this, it enables us to be aware of the needs of such decision making and align our operations in accordance to that. In addition this, I think that the management of the organizational justice is also significant in the ethical management of the change. The fairness in treating each one of us is seen to increase the effectiveness of our operations (Strom, Sears & Kelly, 2014). The organization is required to establish an effective performance management system so that they be able to assess our performances on the basis of the same criteria. I consider that it is significantly helpful for the management of our organization as they will be able to evaluate our improved performances and recognize the good work of the employees in managing the change through the performance rewards system (Ibrahim & Perez, 2014). The principle notably helps the organizations to motivate their employees to improve their performances and implement the change in an effective manner. Barriers: The selected manager for the case is Mark Dawson, the senior vice president of operations of the organization, Lakeland Wonders. The case of Lakeland Wonders is seen to be significantly delicate. Its s pretty evident that you were able to assess the condition of the organization where you found that the organization was unable to produce sufficient number of products to the market and that is a prime reason responsible for the decreasing sales of the organization (Georgalis et al., 2015). Under such situation, you were seen to propose for the preparation of the organization to achieve the money-making Bull’s Eye deal. The senior vice president of the organization was seen to be concerned with the formation of the strategy for the effective matching of the costing of the products of the company so that it be able to achieve the Bull’s Eye deal (Hornstein, 2015). Along with that, he had no idea about the accessibility of the required infrastructure so that the company can build on this in the mid-market manufacturing. Along with that, I think Mark Dawson was
3MANAGEMENT OF ORGANIZATIONAL CHANGE seen to be concerned with the effect that the change will have on the employees of the organization and in addition to that, he was confused with the effect of it on the approaching contract expiry between the organization and the union of the employees. Responses of Cheryl: Following the literature of Thomas and Hardy, I consider your responses to be celebration of the resistances posed by Mark Dawson, the senior vice president of the operations of the organization and that is significantly evident with the wide range of solutions that you produced for the mitigation of the concerns of Mark (Thomas & Hardy, 2011). The celebration of the resistances from your part allowed the senior management of the organization to think about the implementation of the change and that produced notable amount of paths for the organization to effectively implement the change. You were seen to take the option of offshore manufacturing for reducing the costing of the products so that the organization be able to align their cost of products in accordance to the desired costing of the products to achieve the deal (Alvesson & Sveningsson, 2015). Along with that, you were seen to identify the option of the outsourcing of the required infrastructureinthemidmarketmanufacturingsothattheconcernofthesignificant consumption of the time and the cost of the construction of the infrastructure gets eliminated (Matos Marques Simoes & Esposito, 2014). You were also able to eliminate the concern of Mark regarding the impact of the change on the employees with the clarification that the change will only expand the workforce rather than forcing any sort of job cuts (Kossek et al., 2014). Recommendation: The recommendationfor you will beto executeasession for communicating regarding our concern where you need to clarify that the mid-market manufacturing will only increase the workforce as the existing operation will continue in the same fashion. Along with that, I think you need to select the suppliers for the required infrastructure of the mid- market manufacturing as that will notably increase the usefulness of your proposal to the senior vice president of operations. Finally, you must incorporate somerequired sense of urgency in Mark as the lucrative deal will not be there for taking for a longer period of time. Hence I request you to consider these facts in the effective management of the change inside the organization and I am ready to meet you for any sort of further elaboration on this.
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5MANAGEMENT OF ORGANIZATIONAL CHANGE References: Alvesson, M., & Sveningsson, S. (2015).Changing organizational culture: Cultural change work in progress. Routledge. Cullen, K. L., Edwards, B. D., Casper, W. C., & Gue, K. R. (2014). Employees’ adaptability andperceptionsofchange-relateduncertainty:Implicationsforperceived organizational support, job satisfaction, and performance.Journal of Business and Psychology,29(2), 269-280. Georgalis,J.,Samaratunge,R.,Kimberley,N.,&Lu,Y.(2015).Changeprocess characteristicsandresistancetoorganisationalchange:Theroleofemployee perceptions of justice.Australian Journal of Management,40(1), 89-113. Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity.International Journal of Project Management,33(2), 291-298. Kossek, E. E., Hammer, L. B., Kelly, E. L., & Moen, P. (2014). Designing work, family & health organizational change initiatives.Organizational dynamics,43(1), 53. Matos Marques Simoes, P., & Esposito, M. (2014). Improving change management: How communicationnatureinfluencesresistancetochange.JournalofManagement Development,33(4), 324-341. Thomas,R.,&Hardy,C.(2011).Reframingresistancetoorganizationalchange. Scandinavian Journal of Management,27(3), 322-331. Long, C. S., & Perumal, P. (2014). EXAMINING THE IMPACT OF HUMAN RESOURCE MANAGEMENTPRACTICESONEMPLOYEES'TURNOVERINTENTION. International Journal of Business & Society,15(1). Strom, D. L., Sears, K. L., & Kelly, K. M. (2014). Work engagement: The roles of organizationaljusticeandleadershipstyleinpredictingengagementamong employees.Journal of Leadership & Organizational Studies,21(1), 71-82. Ibrahim,M.E.,&Perez,A.O.(2014).Effectsoforganizationaljustice,employee satisfaction,andgenderonemployees'commitment:evidencefromtheUAE. International Journal of Business and Management,9(2), 45.