Management & Operation Assignment - Toyota company

Management &
Operation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Give an introduction to the organisation you have chosen and its management structure......1
2. Definition and roles of both managers and leaders, highlighting the differences between
management and leadership.........................................................................................................1
3. Analysis of the different roles of management and leadership in application to different
organisational situations..............................................................................................................3
4 Theories and models of approach, including situational leadership, System leadership and
contingency..................................................................................................................................4
5. Conclusions on how managers and leaders have made an impact on the organisation and
recommendations for future improvements.................................................................................6
TASK 2............................................................................................................................................6
1. Introduction..............................................................................................................................6
2. Key operational functions, identifying the roles and responsibilities of managers in the key
operational functions...................................................................................................................7
3. Key operational approaches to operations management and their value................................8
4. Factors within the business environment that impact upon operational management..........10
5. Management and leadership approaches to improve operational efficiency.........................12
6. Conclusion & Recommendation for future improvements....................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Management & Operation is the administration of business practice to create the highest
level of efficiency possible within a corporation. In the success of business, it plays a vital role as
a result business can grow. It is helpful to bring the efficiency and effectiveness, which can
maximize the productivity also. To better understand this concept, Toyota has been selected
which is a Japanese car manufacturing company. This report covers the various topics such as :
compare the different roles & characteristic of a leader and a manager, different types of
leadership theories and approaches, importance of operation management to achieve the
corporation goal. Apart from this, report also discuss about impact of environment factors upon
operation management.
TASK 1
1. Give an introduction to the organisation you have chosen and its management structure
Toyota is a Japanese car manufacturing organisation which is founded in 1937 and it is
headquarter is Toyota City. Aichi, Japan. It has 364445 employees in the financial year 2018 and
it is the world's market leader in sales of hybrid electric vehicles. Organisation follows the
vertical management structure in the company because it has more number of employees and in
this type of structure flow of information has given to the top to bottom level.
2. Definition and roles of both managers and leaders, highlighting the differences between
management and leadership
To run a business successfully manager and leader plays an important role and put their
maximum efforts so that Toyota can accomplish its targets effectively. Leader and manager plays
different roles and functions as per the need of organisation.
Manager: The individual who has power to control and manage the company and
workforce so that work can be accomplish in productive way.
Role of manager:
 Planning, organising, controlling are the roles, which are performed by the manager of
company so that targets can be fulfil in required manner.
 Manage the operational functions in Toyota as a result employees can work as per the
desire manner of corporation (Christopher, 2016).
Characteristic of manager:
1

 Manager is an optimistic person, which encourage the workers to perform best so that
targets can be accomplish.
 They are confident and encourage the workers to perform better.
Leader: The person who motivate and leads the subordinates so that they can perform
their roles and duties as per the desire of organisation and achieve its targets on time.
Role of leader:
 The leader of Toyota support and guide the group persons as a result they know how they
have to perform so that goal of company can be fulfilled (Evangelopoulos and et. al.,
2016).
 To listen the problems of teammates and encourage them to perform in desire manner so
that targets can be achieve and business of corporation can expand.
Characteristic of leader:
 The leader of Toyota has ability to motivate the subordinates so that they perform
effectively and efficiently.
 It has positive attitude and focused approach towards the work so that objectives can be
achieve according to the plan.
Difference among roles and characteristic of leadership and management
Basis Leadership Management
Definition Leadership reflects the
capability of a leader to
encourage to group members
so that they put their maximum
efforts to accomplish the
objectives.
Management comprises of
planning, organising, directing
as a result employees are able
to perform as per the
requirements.
Role To motivate the workers to
perform according to the
desire of Toyota.
To manage the activities of
business so that staffs can
perform better. (Grahn and
2