Difference and similarities in manager and leader

MANAGEMENT
OPERATION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Difference and similarities in manager and leader.................................................................3
Role of leader and function of manager in different situation................................................5
Different approaches of theories of leadership.......................................................................6
TASK 2............................................................................................................................................8
Various approaches of operation management.......................................................................8
Importance of operation management in attaining goals of business...................................10
Business environment factors which impact operation management and decision making 12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Operation management is a management concept which is related with proper and
effective management of manufacturing and operating process within company. It is very
important for companies to manage their operation process in effective manner as whole success
of company is dependent on it (Schönsleben, 2018). Thus, in order to manage efficiency and
productivity, it is crucial for companies to effectively manage its operations. For continuing with
present report Sainsbury has been chosen which is a large chain of supermarket in UK and was
founded by John James Sainsbury in the year 1869.
The present report will start by stating difference among leader and manager for a
company on basis of their role and traits. Further role of a leader and manager will be applied to
different situations along with discussion on different leadership theories. Next, some key
approaches used in operation management and role of leader and manager in it will be discussed.
Moreover, importance and value of operation management in attaining goals of business will be
outlined. In the end, some factors of business environment and its impact over business will be
highlighted.
TASK 1
Difference and similarities in manager and leader
Leader is a person who is liable for controlling and managing staff to attain the task
within the set time period. To act as a leader, various qualities are to be carried such as honesty
at work place or building confidence among employees to achieve the vision and also carries the
liability to take good decision in respect of facing any crises at work place. Thus, leader is
important in business as through their guidance and motivation, they help employees to
accomplish the task within the set time limit.
Manager is a person who who perform function of managing all activities of the
company. In respect of attaining at the post of manager, they carry the responsibility regarding
controlling and managing the administration work and also undertakes decision to sustain in
market for longer way (Lee and et.al., 2019).
Major similarity between manager and leader is that they both are dedicated towards the
company vision. Leader follows the vision which is set by manager while managers in return rely
upon the decision which is interpreted by leader after setting the vision. In case of
communication, both leader and manager carry the effective communication skill and motivation

skill (Lee and et.al., 2017). For e.g. In case of Sainsbury the role of leader and manager are
examined through setting some common vision regarding innovating new concept to retain
people. Thus, work is started through setting targets or motiving staff member to share their
ideas and thoughts with each other.
But, in some aspects they are also different from each other in following manner such as:
Factors Manager Leader
Traits Managers carry the hard
management skills in business
and also, they must be the
good communicator to listen
and share the important
decision to the company
(Haddock-Millar, Sanyal and
Müller-Camen, 2016).
They mainly carry the soft
leadership skills in respect of
motivating staff to work as a
team or providing flexibility to
accomplish the task. Leaders
are confident to present the
views and also must be
problem solver if any problem
arise between employees at
work place.
Roles and responsibilities Their role is to monitor the
working criteria of the
employees and also
responsible to plan, organize,
manage and control the
activities to achieve the set
goal in business (Mohanty,
2018).
The role of leader is to bring
changes in work premises and
also inspire other to adapt such
changes in better way. The
responsibility which they
carried is to verify that the
changes which they made is
providing the long- term
benefits or not.
Authority and power They had the power to hire the
employees and also take strict
action in respect of breach
committed in not following
any of the norms.
They carry the power in
respect of providing rewards to
employees and also influences
others to move in right
directions (Lee and et.al.,