Management Operations

MANAGEMENT OPERATIONS

TABLE OF CONTENT
 INTRODUCTION
 ACTIVITY 2
 CONCLUSION
 REFERENCES

INTRODUCTION
 Management and operations is the administration of business practices that can
support an organisation in creating a highest level of efficiency that is possible in
the firm. It is mainly concerned with converting labour and material into goods and
services as efficient as possible in order to maximise profit.
 It will also highlight different theories and model of approach that support
organisation in achieving objectives. Further, study focuses on key approaches to
operation management and the role that leaders and managers play

Key approaches to Operation Management and the roles of
leaders and managers
Operation management refers to all those activities or procedures that smooth en the
process of production, manufacturing, logistics, procurement and sales & distribution.
 Key approaches that strengthen the quality and credibility of concerned and related
bodies/departments are as follows-
 Total Quality Management
 Six Sigma
 Supply Chain Management
 5 S Approach
 Top down and bottom up operational strategic approach.